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Phone ripped off help
Posts: 3021
Joined: 2004-05-04
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hi guys,
not sure if anyone will be able to help had a £300 quid orange bill through this morning on a number i've not used for like 4yrs
when i moved to o2 i had the number put on pay as you use (bill not credit version) but some how someones got hold of the old sim and ran up the bill (till 7/11) expecting another 10days useage to add another couple of hundred on top
spoke to orange cancelled it but they said cos i dont have the sim and havent reported it lost til now i'm liable
thinking of just seeing how it pans out but dont need a bad credit rating as buying a house and at the same time dont need £500 ODD quid going out on fuck all
any advice appreciated cheers
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Posts: 54264
Joined: 2003-07-10
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you will be alright, just speak to a manager and explain it properly, and tell them to check the numbers dialled etc and say you will go to the police and get a crime number if they need one.
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Posts: 3021
Joined: 2004-05-04
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cheers been to the police and got a crime number but ther terms say that your liable for all calls up until its reported lost/ stolen
which at the moment are 297quid + what ever he's used since the 7th of november
if i refuse to pay what can they do??
got their fraud depts fax number as (they dont speak to customers) so got fax some shit over to them
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Posts: 54264
Joined: 2003-07-10
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just keep speaking to managers, till you get a nice one and they will write it off.
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Posts: 3021
Joined: 2004-05-04
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haha cheers fella i appreciate the help
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