Posts: 2717
Joined: 2008-06-21
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I sent a few items back to yoox for a return and the package arrived with them about 5-7 days ago, and they still haven't refunded the money. Im sure plenty of you have returned stuff back to them, how long do they usually take?
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Posts: 11871
Joined: 2003-05-17
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dont they say it can take up to 30 days? could be making that up but when i returned stuff a while ago thought that was the case.
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Posts: 6117
Joined: 2006-07-02
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funds usually take about a week once they've accepted the return back into stock
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Posts: 2717
Joined: 2008-06-21
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Thanks for the replies - the returned funds have actually just came through.
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Posts: 4448
Joined: 2005-11-21
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I've got to send something back to yoox, they sent me some trainers but they didn't have the swing ticket on saying non returnable if removed just had the string with the green bit on, anyone else had this? They had better take them back
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Posts: 229
Joined: 2007-09-11
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Ive received shoes from yoox before with just the string like you described, returned them no problem.
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Posts: 4448
Joined: 2005-11-21
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That's good to know thanks
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Posts: 930
Joined: 2007-04-28
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does it have to be returned via ups? setting up a collection is turning out to be a nightmare
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Posts: 412
Joined: 2006-02-13
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Blueprint wrote:
does it have to be returned via ups? setting up a collection is turning out to be a nightmare
Don't think so, but it's the only way to get free returns. Have never had trouble arranging it myself...
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Posts: 14882
Joined: 2006-09-08
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Gonna be pretty expensive to send something back to Italy so I'd just try to sort it out with UPS
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Posts: 6117
Joined: 2006-07-02
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it takes seconds to arrange the return.
either do it online or by phone...
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Posts: 9185
Joined: 2006-06-12
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cost me £4.15 to send a jacket and a pair of jeans back to yoox from my local post office.. i lost my patience with UPS online 
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Posts: 14882
Joined: 2006-09-08
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^ Bit of a risk sending with no insurance, especially to Italy.
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Posts: 9185
Joined: 2006-06-12
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i have insurance, wouldn't be that daft
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Posts: 14882
Joined: 2006-09-08
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It didn't cost you £4.15 then!
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Posts: 9185
Joined: 2006-06-12
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calm down postman pat
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Posts: 14882
Joined: 2006-09-08
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I am calm 
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Posts: 9185
Joined: 2006-06-12
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Ok 
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Posts: 9185
Joined: 2006-06-12
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robii wrote:
^ Bit of a risk sending with no insurance, especially to Italy.
ever since you said it would be risky to post back to italy with no insurance my hands have been sweaty and my head in another planet..i thought i lost 300 odd english pounds... but i got a confirmation e-mail saying my refund had been issued... i am a real lucky 23 year old hand cream wearing student
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Posts: 2595
Joined: 2007-08-05
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velvet wrote:
robii wrote:
^ Bit of a risk sending with no insurance, especially to Italy.
ever since you said it would be risky to post back to italy with no insurance my hands have been sweaty and my head in another planet..i thought i lost 300 odd english pounds... but i got a confirmation e-mail saying my refund had been issued... i am a real lucky 23 year old hand cream wearing student
whats your preferred choice of hand cream ?
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Posts: 9185
Joined: 2006-06-12
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KaneJS wrote:
velvet wrote:
robii wrote:
^ Bit of a risk sending with no insurance, especially to Italy.
ever since you said it would be risky to post back to italy with no insurance my hands have been sweaty and my head in another planet..i thought i lost 300 odd english pounds... but i got a confirmation e-mail saying my refund had been issued... i am a real lucky 23 year old hand cream wearing student
whats your preferred choice of hand cream ?
neutrogena norwegian formula hand cream, applied twice...daily..it gives me confidence and great looking hands
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Posted: Wed, 21/01/2009 - 6:57pm
