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YOOX returns?

87 Posted: Wed, 21/01/2009 - 7:57pm

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I sent a few items back to yoox for a return and the package arrived with them about 5-7 days ago, and they still haven't refunded the money. Im sure plenty of you have returned stuff back to them, how long do they usually take?


R Posted: Wed, 21/01/2009 - 7:59pm
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dont they say it can take up to 30 days? could be making that up but when i returned stuff a while ago thought that was the case.


EVERS Posted: Thu, 22/01/2009 - 12:06am
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funds usually take about a week once they've accepted the return back into stock


87 Posted: Thu, 22/01/2009 - 1:48am

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Thanks for the replies - the returned funds have actually just came through.


stay gold Posted: Sat, 05/09/2009 - 3:56pm

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I've got to send something back to yoox, they sent me some trainers but they didn't have the swing ticket on saying non returnable if removed just had the string with the green bit on, anyone else had this? They had better take them back


Hector Posted: Sat, 05/09/2009 - 5:07pm
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Ive received shoes from yoox before with just the string like you described, returned them no problem.


stay gold Posted: Sat, 05/09/2009 - 5:49pm

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That's good to know thanks


Blueprint Posted: Tue, 16/03/2010 - 11:11am
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does it have to be returned via ups? setting up a collection is turning out to be a nightmare


jackstraxx Posted: Tue, 16/03/2010 - 11:33am
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Blueprint wrote:

does it have to be returned via ups? setting up a collection is turning out to be a nightmare

Don't think so, but it's the only way to get free returns. Have never had trouble arranging it myself...


robii Posted: Tue, 16/03/2010 - 11:40am
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Gonna be pretty expensive to send something back to Italy so I'd just try to sort it out with UPS


EVERS Posted: Tue, 16/03/2010 - 2:23pm
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it takes seconds to arrange the return.

either do it online or by phone...


velvet Posted: Tue, 16/03/2010 - 2:44pm

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cost me £4.15 to send a jacket and a pair of jeans back to yoox from my local post office.. i lost my patience with UPS online Oops


robii Posted: Tue, 16/03/2010 - 3:11pm
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^ Bit of a risk sending with no insurance, especially to Italy.


velvet Posted: Tue, 16/03/2010 - 3:54pm

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i have insurance, wouldn't be that daft


robii Posted: Tue, 16/03/2010 - 3:57pm
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It didn't cost you £4.15 then!


velvet Posted: Tue, 16/03/2010 - 3:59pm

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Evil

calm down postman pat


robii Posted: Tue, 16/03/2010 - 4:08pm
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I am calm Smiling


velvet Posted: Tue, 16/03/2010 - 4:17pm

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Ok Eek


velvet Posted: Tue, 23/03/2010 - 10:29am

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robii wrote:

^ Bit of a risk sending with no insurance, especially to Italy.

ever since you said it would be risky to post back to italy with no insurance my hands have been sweaty and my head in another planet..i thought i lost 300 odd english pounds... but i got a confirmation e-mail saying my refund had been issued... i am a real lucky 23 year old hand cream wearing student


KaneJS Posted: Tue, 23/03/2010 - 10:33am
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velvet wrote:
robii wrote:

^ Bit of a risk sending with no insurance, especially to Italy.

ever since you said it would be risky to post back to italy with no insurance my hands have been sweaty and my head in another planet..i thought i lost 300 odd english pounds... but i got a confirmation e-mail saying my refund had been issued... i am a real lucky 23 year old hand cream wearing student

whats your preferred choice of hand cream ?


velvet Posted: Wed, 24/03/2010 - 10:04pm

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KaneJS wrote:
velvet wrote:
robii wrote:

^ Bit of a risk sending with no insurance, especially to Italy.

ever since you said it would be risky to post back to italy with no insurance my hands have been sweaty and my head in another planet..i thought i lost 300 odd english pounds... but i got a confirmation e-mail saying my refund had been issued... i am a real lucky 23 year old hand cream wearing student

whats your preferred choice of hand cream ?

neutrogena norwegian formula hand cream, applied twice...daily..it gives me confidence and great looking hands