I might buy into that if it was a company with 100 years of business cred rather than a fly-by-night crowdfunded startup.

Got a mulberry clipper, zip is fucked, it’s about 6 years old. I’ve not got a receipt. What’s their customer services like, will they fix for free or tell me to fuck off ?

Yeah they are but I’d say more than 40 potentially

What’s the issue with the zip? Could be fixed elsewhere ??

That's shit but prolly get that done relatively cheaply at an old skool cobbler if you've got one nearby. Also PM the zip thread for colour change options; we're all on tenterhooks.

Paid £75 from Mulberry for the exact same problem around 4 years ago. They didn't have the exact same colour zip but let me pick the nearest avaialble colour which looked the same to me anyway.
Its happened on two of my bags from them now so won't ever buy one again.

Quality has slipped. They used to last a lifetime, now like most things built for to last a bit and die, expecting the consumer to buy again. mulberry are taking after primark basically….

Need a new briefcase as my mismo is beginning to die on me. Looking at this one: https://bellroy.com/products/laptop-brief-de/leather/black?ranMID=43345&ranEAID;=3619530&ranSiteID;=X6DdBhJvi3g-Nz92VhdOCpVVcMBZhHMSlQ#2

does anyone have any experience with it?

also any recommendations for something different? Use it for the office and going back and forth by bike so needs a strap.

Filson Briefcase? have one and is bulletproof

See loads of them about now (were always popular), great though.

yeah killspencer is good, very high quality