Currently with Virgin getting 108mb but service regularly going down in my area and need to switch. Stream Netflix etc on no more than 2 TV’s at a time, couple of mobiles light browsing and laptop for work Monday-Friday (regular video calls). Rarely all going at once. Do I need such high mb for this or would 60-70 suffice? Some good BF deals around this lower mb, but don’t want to shoot myself in the foot. Anyone comment?

I switched from Virgin Media due to the same stability issues, I’m now on 70mpbs talk talk fibre which I believe is on the openreach infrastructure. It’s basically the same speed wise and have no issues video calling all day and streaming at night, best of all it hasn’t stopped working ever.

Virgin well known in my area for stability issues. The only provider which regularly crops up in the local curtain twitcher FB group because it’s gone down again. Plus it’s always the Virgin maintenance van out in the area fixing it.
I just don’t want to drop to lower mb than what I have to find that it impacts my current set up. Don’t do gaming or downloading.

The Google WiFi router is really easy to set up (tho weirdly you may need to use the Virgin ethernet cable not the supplied Google one). Maybe try that and return it if it doesn't work before switching supplier?

Sounds well decent - what kind of hardware are you using for it?

Just switched to TalkTalk today (from Plusnet) through Comparethemarket today they are doing 3 months free and £100 voucher for amazon etc. Seemed like a decent deal. Got to be better than Plusnet anyway!

Is spending £250 on a router whist running talk talk the done thing these days?

Any advice would be appreciated.

Myself and missus are WFH so need good internet like the rest of the world.

Currently with Virgin paying £49 (was £29 for the first year) for 100MB fibre.
Connection always dropping out, rebooting the router etc etc.
Called them and they can't do anything apart from pay £5 extra for a dedicated engineer helpline.

So we get a leaflet through the door from Hyperoptic.
Can get a deal as not many people in our area have it apparently.
The deal is £5 a month for 12months for 1GB data (worth £60).
Seems like there should be a catch but just read some reviews about them and its a pretty mixed bag.

I don't want to keep shelling out for shit internet but then don't want to take this deal and that be shit.

If anyone uses Hyperoptic are they any good?

Thanks in advance

When it comes to fibre broadband it's much of a muchness, and even if it's FTTP (as with Hyperoptic), they all run on Openreach's infrastructure. Virgin being the exception as they have their own, hence the need to dig up your front garden for installation of their services. The only difference between service providers on the frontend is the customer service, billing, etc. It's a bit like your gas and electric, if you change provider, they're not going to lay down another gas pipe or electric wiring for you.

If you're seeing poor performance/dropouts, first things you should check is your home hardware, where your router is located (not buried away in a cupboard), wifi signal, settings like wifi channel (there could be interference with other wireless devices) etc. One thing I would advise, if you have a laptop try plugging it in directly into the router using an ethernet cable and do a speed test (Google or speedtest.net). If you're getting a much higher speed than if you were connected via wifi, then there is definitely something wrong with the router's wifi signal or router itself. If it's still incredibly slow then it's an hardware issue on the service provider end, which they will need to resolve.

If you're receiving poor customer service and the slow speeds aren't being resolved, then most certainly vote with your feet/wallet. However, don't think that changing provider will magically up your speed if the external hardware issue on the infrastructure level (Virgin or Openreach) hasn't been resolved first. Again exception can be moving from Virgin to a provider on Openreach (BT, Sky, etc.) or vice versa - ultimately jumping to a different fibre infrastructure.

As much as BT gets grief, I've been with them for the last 3 years. I pay £35 month for 80MB Fibre and phoneline and they're pretty good at giving you a competitive deal when your yearly contract is up and you threaten to leave (hence why I pay the price I do). Mind you, probably a tad biased as I've had zero issues with BT, even when moving house and being reconnected, and only ever had to contact them when renegotiating my contract when it's lapsed.

Yeah, also very impressed by it - can't believe managed so long with such terrible connection!