General Discussion: ebay & paypal queries and questions anything you need to know in hurr

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Lovettski avatar

528 posts since 14/9/09

13 Nov 2018 19:27
I’ve had the same a few times and ebay will never find in your favour. Massive buyer bias. Unfortunately you’ll have to take the hit and I am pretty sure ebay took the money from my PayPal without me even approving it
jogon321 avatar

560 posts since 13/4/12

13 Nov 2018 20:17
Ebay is way too one sided now. Prob don't help that paypal are doing free returns at the mo too
Blofeld avatar

96 posts since 30/12/15

14 Nov 2018 11:07
it's farcical.

I sold a used down jacket, described as such, did have some hard-to-remove fluff in velcro of the collar. jacket otherwise excellent. returns not accepted. buyer requests return saying jacket not as described. Phoned eBay, they said I'd be better off accepting the return because they'd likely find in the buyer's favour if it went to a dispute.

So that's the outward postage cost, the return postage cost, plus the hassle of re-listing - because there was fluff in the jacket's velcro.
jogon321 avatar

560 posts since 13/4/12

14 Nov 2018 18:42
better to just photo every tiny little thing and list measurements etc just to try and cover yourself