General Discussion: ebay & paypal queries and questions thread...post anything you need to know in hurr


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Hanto
Hanto avatar

2052 posts since 30/11/09

posted 29 Feb 2020 13:29, edited 29 Feb 2020 13:29
Anyone ever had a dispute because someone thought something was a fake? I have a guy claiming a Vis product I sold is fake because he's not seen the Indian Chief motif on a product before. Sent him a link to four sites selling it, plus the original lisitng on Caliroots and a redacted copy of the receipt.

Edit ignore all resolved.
Hanto
Hanto avatar

2052 posts since 30/11/09

posted 1 Mar 2020 07:18, edited 1 Mar 2020 07:18
New clanger. Pitney Bowes have shipped a parcel I sent to a guy in Sweden to my other buyer who lives in LA. Roll Eyes Laughing out loud
kid unknown
kid unknown avatar

5377 posts since 8/12/01

3 Mar 2020 10:54
Potential crossover with the chipper young chaps / weirdos threads but I do get a disproportionate amount of pleasure replying to some what’s your lowest pricer to let them know item has just sold for full asking price.
LFC
LFC avatar

4202 posts since 14/6/11

3 Mar 2020 11:03
Laughing out loud

Get it all the time on ebay. And on here before to save a couple of quid. Jokers.
Meatease
Meatease avatar

293 posts since 22/7/11

posted 10 Mar 2020 19:29, edited 10 Mar 2020 19:29
Any help would be appreciated here:

Sold 2 pairs of trainers on eBay. I was away so got my gf to send them. Turns out she’s mailed the wrong pairs to both sellers.

1 pair is in Germany (buyer flagged and is chill regarding swapping the shoes)

The other pair is in an industrial estate In Slough. Tracking is signed for and signature has been obtained. Sellers location on the profile states China. Messaged 3 times but no response.

The shoes delivered to slough are of more considerable value which is the problem. If I received them I’d air me and keep them haha.

Basically has anyone had the same where 1 party is unresponsive?

Worst case I’m thinking that I’m going to have to refund the German don as his shoes are awol. Take a hit on him posting back to me.

Sorry for the waffle but is there anything that EBay can do?

Cheers
nothingelseworked
nothingelseworked avatar

3495 posts since 21/2/10

posted 10 Mar 2020 20:00, edited 10 Mar 2020 20:00
Meatease wrote: Any help would be appreciated here

Dump her
illwill
illwill avatar

3963 posts since 17/5/04

posted 10 Mar 2020 20:03, edited 10 Mar 2020 20:03
Have you looked up the address at the industrial estate? Could be a international forwarding place…

I think you're gonna have to eat this one I'm afraid.
kid unknown
kid unknown avatar

5377 posts since 8/12/01

10 Mar 2020 20:24
Think you are stuffed.

Only ever let my missus post stuff once and that is only after packing and labelling stuff myself. Three items with clear instructions and got every one wrong. Was sweating on an expensive item being sent standard without tracking.

Lesson learnt.
Hanto
Hanto avatar

2052 posts since 30/11/09

10 Mar 2020 20:50
I got a refund from ebay only because it was there fault. I think unfortunately you'll have to take a loss.
edlo
edlo avatar

624 posts since 13/9/14

10 Mar 2020 21:30
kid unknown wrote: Think you are stuffed.

Only ever let my missus post stuff once and that is only after packing and labelling stuff myself. Three items with clear instructions and got every one wrong. Was sweating on an expensive item being sent standard without tracking.

Lesson learnt.

Do click and drop. They literally just have to hand it over and it's impossible for it to go wrong.
Meatease
Meatease avatar

293 posts since 22/7/11

10 Mar 2020 22:38
Thanks for the responses.

Invoicing my bird for the loss of earnings Smiling
eazypz
eazypz avatar

3150 posts since 16/4/10

10 Mar 2020 22:54
Got a postcode for the Slough address?

In that area 2/3 times a week for work and usually down the industrial estates picking up materials.

Could pop my head in
Kingmob07
Kingmob07 avatar

8975 posts since 11/5/07

24 Mar 2020 19:12
Probably a dumb question, but don't want to miss something out and piss off the buyer. Sold something to a buyer in the US and when they paid it came through with tax which Ebay collected. Am I supposed to add something to the parcel to confirm tax has been paid?
Hanto
Hanto avatar

2052 posts since 30/11/09

25 Mar 2020 08:17
Is anyone still selling as normal at the moment? If so and you aren't using the post office, are there any sevuces you'd recommend to get parcels picked up from your house if you don't have a printer?
Byte
Byte avatar

2948 posts since 16/6/10

25 Apr 2020 12:20
I sold an item to Northern Ireland and I am getting a message from Ebay to fill out customs forms. I'm in Scotland so it's still within UK. Can I just ignore filling in the customs stuff?
kid unknown
kid unknown avatar

5377 posts since 8/12/01

27 Apr 2020 13:46
Anyone have an eBay phone number that is not a recorded message?

I tied the links where they call you but says service is unavailable.
discobobulated
discobobulated avatar

794 posts since 21/4/10

posted 2 May 2020 15:59, edited 2 May 2020 15:59
.
kid unknown
kid unknown avatar

5377 posts since 8/12/01

3 May 2020 15:12
GSP RELATED WARNING

I sold a vintage boombox to someone in USA via GSP.

When it arrived buyer said it did not have battery cover and handle was broken (clear from my auction photos that this was not the case).

Buyer has 700+ positive and didn't seem type to try to a pull a fast one but always possible.

Buyer opened INAD case and despite me responding that under EBay GSP policy seller is not responsible for damage in transit once delivered to hub, ITALIAN Ebay messaged that I had to pay to have item returned. That would be a pointless spending £50+ to have a broken item sent back. Could not make comments in dispute case as was "on hold". Ebay have now refunded buyer from my paypal account.

Can't call or live chat anyone as both services are "not available at present time".

Feels pointless wasting any more time trying to pursue this so will prob just treat as a "tax" on doing Ebay business.

Still annoying as fuck though how they get away with treating sellers like shit.

carl lewis
carl lewis avatar

23890 posts since 14/10/04

20 May 2020 09:51
Any one get to use the fees deferral scheme? Bastards have closed it now.

If you're a seller its best to check status of deliveries as buyers can open cases and send you PayPal balance into negative until proof of delivery is obtained.
Razorlight123
Razorlight123 avatar

4599 posts since 13/1/10

posted 20 May 2020 11:34, edited 20 May 2020 11:34
kid unknown wrote: GSP RELATED WARNING

I sold a vintage boombox to someone in USA via GSP.

When it arrived buyer said it did not have battery cover and handle was broken (clear from my auction photos that this was not the case).

Buyer has 700+ positive and didn't seem type to try to a pull a fast one but always possible.

Buyer opened INAD case and despite me responding that under EBay GSP policy seller is not responsible for damage in transit once delivered to hub, ITALIAN Ebay messaged that I had to pay to have item returned. That would be a pointless spending £50+ to have a broken item sent back. Could not make comments in dispute case as was "on hold". Ebay have now refunded buyer from my paypal account.

Can't call or live chat anyone as both services are "not available at present time".

Feels pointless wasting any more time trying to pursue this so will prob just treat as a "tax" on doing Ebay business.

Still annoying as fuck though how they get away with treating sellers like shit.

Surprised that this has been placed onto the seller, you should definitely have no further responsibility once GSP have accepted and forwarded item onto buyer, particularly for alleged cosmetic damages - which they should've checked for.

How did this end unknown?