General Discussion: ebay & paypal queries and questions thread...post anything you need to know in hurr


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kid unknown
kid unknown avatar

5320 posts since 8/12/01

10 Jan 2010 19:28
kid unknown wrote: did not receive an item so i disputed it through paypal.

seller never responded and i automatically thought that i would get refunded but i now realise i needed to "escalate to a claim" and the 20 day time limit to do this has expired.

says on their website:

You can close a dispute if you and the seller reach an agreement.

Otherwise, you can escalate the dispute to a PayPal claim within 20 days of opening the dispute. We automatically close disputes after 20 days.

Wait until you are 100% satisfied with the resolution before closing a dispute. A closed dispute cannot be reopened or escalated to a PayPal claim.

Select the open dispute in the Resolution Centre and click the desired action at the bottom of the dispute details screen to close or escalate a dispute.

We require more information from you when you escalate a dispute to a PayPal claim.

am i fucked?

UPDATE - managed to scare the seller into refunding me in full by sending a formal email threatening legal action that i found on a consumer action group website Cool

robii
robii avatar

18857 posts since 8/9/06

10 Jan 2010 20:59
Kingmob07 wrote: Haven't sold anything on Ebay for a while, if you're a seller what exactly can you do to prevent possible scams using PayPal? I'm sending special delivery, but is PP still shit when buyers try and suggest they haven't got what was advertised?

When you get their payment it should say above their address "confirmed" or "uncofirmed". If you sent it to a confirmed address and get signature on delivery you're covered
AAA
AAA avatar

10012 posts since 15/12/02

11 Jan 2010 17:02
CUNT

Every business must balance its exposure to risk with its business goals.At this time, we are not comfortable with the amount of risk your businessexposes itself to. We would like to begin the process of ending ourrelationship in a manner that is least disruptive to your business. In addition, your related eBay account will remain closed due to thiscurrent PayPal action. Please log in to your PayPal account and fill out the Limited AccountAccess form to let us know what to do with the funds remaining in yourPayPal account. - Log in to your PayPal account- Click "Contact Us" and then "Contact PayPal Customer Service"- Choose the topic "Limited Account Access," click "Continue," and writeyour instructions in the message box.


1. Your remaining account balance can be used to provide refunds to yourbuyers (if applicable). If you choose to provide refunds to your buyers, please provide a list oftransaction IDs for the buyers that you would like to refund.
OR 2. Your remaining funds will be held in your PayPal account for 180 daysfrom the date your account was limited. After 180 days, you will benotified via email about how to receive your remaining funds. We thank you for your prompt attention to this matter and regret anyinconvenience this may cause. Yours sincerely, EvaPayPal Account Review Team
kid unknown
kid unknown avatar

5320 posts since 8/12/01

11 Jan 2010 17:04
@AAA - how that happen?!?!
AAA
AAA avatar

10012 posts since 15/12/02

11 Jan 2010 17:07
Dont know. Always get hassle with paypal cause I seel quite a bit of stuff every now and then. They put a limit on my account for about the 5th time, and said I needed to get invoices and send some outstanding tracking number. I didnt even get a chance to do it and today I get that. Puzzled Roll Eyes
Blueprint
Blueprint avatar

986 posts since 28/4/07

11 Jan 2010 17:22
my monthly statement is always -£6.30. Does this mean that they should be refunding me previous over payments?
robii
robii avatar

18857 posts since 8/9/06

11 Jan 2010 21:50
What do you sell, AAA?
AAA
AAA avatar

10012 posts since 15/12/02

11 Jan 2010 22:12
Stuff Eye-wink
Kingmob07
Kingmob07 avatar

8949 posts since 11/5/07

11 Jan 2010 23:02
Cheers robii and AAA
Jake Unkutt
Jake Unkutt avatar

2842 posts since 2/3/04

12 Jan 2010 05:30
billhicks wrote: I'm one of those people who doesn't really pay attention to my credit card statement and just assume everything is alright. On the same token, I've been with ebay for a long long time and only this week realised they're charging now 10% final value fee + 3.4% pay pal fee's. Evil
I just noticed that last week too!
Fucking pisstake!
What's the deal with not being allowed to charge for shipping on most items too?

Had to sell my Camera flashes as Digital cameras just so I could charge for shipping! haha…
phikz
phikz avatar

3124 posts since 14/4/09

17 Jan 2010 14:37
Is it possible to cancel a transfer from Paypal to your bank account? I have just confirmed a transfer but just remembered I could have done with leaving some of it in the paypal account.
india
india avatar

5661 posts since 31/10/05

18 Jan 2010 00:56
i've sent my limit of messages AND ask seller a question……when can i send again?

cheers
robii
robii avatar

18857 posts since 8/9/06

18 Jan 2010 01:12
Apparently it's 10 questions a day
Jesus
Jesus avatar

5970 posts since 7/10/08

18 Jan 2010 09:08
AAA wrote: Stuff Eye-wink

plant food
robii
robii avatar

18857 posts since 8/9/06

18 Jan 2010 11:08
You can understand why PayPal wouldn't want to be involved then
Jesus
Jesus avatar

5970 posts since 7/10/08

18 Jan 2010 11:52
he's been selling fake uggs iirc
foulstyle
foulstyle avatar

428 posts since 8/4/07

18 Jan 2010 12:20
sold a ps3 on there the other day and the cunts took 30 quid :/

Plus paypal fees. Rob job, gonna stick to the local papers and classified shit from now on
stelfox
stelfox avatar

8488 posts since 11/3/09

18 Jan 2010 12:27
10% is insane, a tenner to sell on here (and be well high in google results) is nothing
foulstyle
foulstyle avatar

428 posts since 8/4/07

18 Jan 2010 12:32
Yes, just bought a gold jim for that fact, spot on that its still only a tenner Smiling
AAA
AAA avatar

10012 posts since 15/12/02

18 Jan 2010 13:19
Jesus wrote: he's been selling fake uggs iirc

Not me? Puzzled