General Discussion: ebay & paypal queries and questions thread...post anything you need to know in hurr


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flipmode
flipmode avatar

1318 posts since 25/10/05

20 Feb 2012 13:02
lol yeh i was going to send tracked, i was just wondering what else they can do aside from claiming its not been recieved?
robii
robii avatar

18857 posts since 8/9/06

20 Feb 2012 13:06
Use a stolen credit card to pay with it? Use a hacked account?

But if the delivery address is confirmed, there won't be an issue
thijsied
thijsied avatar

398 posts since 15/6/10

20 Feb 2012 13:12
Oops, didn't see the price tag Laughing out loud

Yeah, if delivery address is confirmed, ur good.
87
87 avatar

3357 posts since 21/6/08

21 Feb 2012 23:19
Someone has opened a case against me on ebay because they claim to have not received there item. The royal mail tracking says that it has been signed for in there country.

Is there anything i can do here or do i just have to hope that paypal believe the tracking?

The buyer is from Germany and i am having to resolve the case via ebay germany and i cannot translate the page
DiamondLifer
DiamondLifer avatar

35 posts since 16/1/12

22 Feb 2012 01:36
ok so i decided to put some stuff up on ebay , literately like 4 items how the hell did they charge me £15 in fees? the total i made from the items was no more than about 80 pounds, to me this seems outrageous , any one else experiencing stupid amounts of ebay fees apart from india?
sj99
sj99 avatar

2151 posts since 26/11/10

22 Feb 2012 01:38
^ebay takes 10% now, i swear it used to be half that. paypal will take a cut as well. that's what happens when a company gets a monopoly over a market.
DiamondLifer
DiamondLifer avatar

35 posts since 16/1/12

22 Feb 2012 01:40
Holy smokes, way to go with the hidden fees ebay you cash monay whores i feel like ive been robbed
robii
robii avatar

18857 posts since 8/9/06

22 Feb 2012 08:49
87 wrote: The buyer is from Germany and i am having to resolve the case via ebay germany and i cannot translate the page

See if you can phone PayPal and go through everything over the phone
Ketters
Ketters avatar

1055 posts since 8/2/11

22 Feb 2012 12:30
Sold four things in the last week, not one person has paid yet. eBay's a fucking shambles. Laughing out loud
burny
burny avatar

5775 posts since 25/5/06

22 Feb 2012 12:33
I bought some trousers of eBay a month ago, not turned up and eBay ruled in the sellers favour, even though he hasn't replied for 3 weeks having told me they had been sent, and not supplied a tracking number.
robii
robii avatar

18857 posts since 8/9/06

22 Feb 2012 12:35
Alan wrote: eBay's a fucking shambles. Laughing out loud

I've just had negative feedback from somebody because something I sold as faulty, for parts, not working, damaged, spares, repairs doesn't work and they can't fix it
beatch
beatch avatar

203 posts since 17/2/11

22 Feb 2012 23:14
burny wrote: I bought some trousers of eBay a month ago, not turned up and eBay ruled in the sellers favour, even though he hasn't replied for 3 weeks having told me they had been sent, and not supplied a tracking number.
I would call them and ask them to explain why they saw in the seller's favour.
Did you pay for a tracked postage method or did he advertise the delivery method as tracked, if not I suppose he only needs to show proof of postage. After that it's a lottery on whether they decide in favour of the buyer or seller!! Getting ebay to explain their rationale into how they decide things is like trying to get blood out of a stone. Trust me I've tried.
I think if you paid via paypal but money came out using a credit card payment method then you are covered by them. Not 100% on this though.
beatch
beatch avatar

203 posts since 17/2/11

22 Feb 2012 23:33
robii wrote:
Alan wrote: eBay's a fucking shambles. Laughing out loud

I've just had negative feedback from somebody because something I sold as faulty, for parts, not working, damaged, spares, repairs doesn't work and they can't fix it
Not saying this is what's happened, but saw a bit of advice on moneysavingexpert website where someone told someone else to leave negative feedback so the seller would offer a refund or money back in return for negative feedback removal. eBay has always had joker's and scam artists, but sure it's getting worse!!

They have a dispute process for the sale they should have one for negative feedback as well, or bring back buyer negative feedback.
robii
robii avatar

18857 posts since 8/9/06

23 Feb 2012 08:50
That's exactly what happened. He left negative feedback and then said that if I refunded x amount he would remove the feedback. Told him to fuck off.

I'll just wait til he lists something and then give him negative feedback in return
beatch
beatch avatar

203 posts since 17/2/11

23 Feb 2012 15:35
You've got him by the balls if the cunt has been stupid enough to say that as its classed as feedback abuse using it to blackmail a seller. Should be able to get the feedback removed and probably get him banned. Just call ebay tell them the item was described as faulty. He has given negative feedback and then emailed you to say he'll remove it if you refund him.
robii
robii avatar

18857 posts since 8/9/06

23 Feb 2012 15:58
Good thinking, I'll do that
burny
burny avatar

5775 posts since 25/5/06

23 Feb 2012 16:12
beatch wrote:
burny wrote: I bought some trousers of eBay a month ago, not turned up and eBay ruled in the sellers favour, even though he hasn't replied for 3 weeks having told me they had been sent, and not supplied a tracking number.
I would call them and ask them to explain why they saw in the seller's favour.
Did you pay for a tracked postage method or did he advertise the delivery method as tracked, if not I suppose he only needs to show proof of postage. After that it's a lottery on whether they decide in favour of the buyer or seller!! Getting ebay to explain their rationale into how they decide things is like trying to get blood out of a stone. Trust me I've tried.
I think if you paid via paypal but money came out using a credit card payment method then you are covered by them. Not 100% on this though.
It went out of my amex, so im covered. I'm just annoyed that its not him giving me the refund. He emailed me to say he'd post on the Friday (I paid Sunday), so I said he's stated 2 days tracked delivery. To which he apologised, said he had 'business'. He then emailed on the Friday, saying he packaged it and had put something extra in for me, but obviously it never turned up. He was french as well, which doesn't help.
beatch
beatch avatar

203 posts since 17/2/11

23 Feb 2012 17:12
robii wrote: Good thinking, I'll do that
I'd go with the angle you think he only left negative feedback to do you over rather then saw it as an opportunity after the event.
beatch
beatch avatar

203 posts since 17/2/11

23 Feb 2012 17:18
burny wrote: It went out of my amex, so im covered. I'm just annoyed that its not him giving me the refund. He emailed me to say he'd post on the Friday (I paid Sunday), so I said he's stated 2 days tracked delivery. To which he apologised, said he had 'business'. He then emailed on the Friday, saying he packaged it and had put something extra in for me, but obviously it never turned up. He was french as well, which doesn't help.
I can't see how they could see in his favour if he hasn't provided the tracking reference. I'd call them up and ask why. Always worth it as they may have got it wrong, which it sounds like in your case.
This might sound like double standards after what I've said above to robii, but I'd negative feedback him. At least that way he won't be able to scam someone else.
tical
tical avatar

110 posts since 2/2/12

27 Feb 2012 09:53
Not sure where to put this. My paypal account deleted all my cards that were stored on it. When, I go to put the details of my cards in or try and pay for anything it says the cards can't be added to anymore accounts. Tried setting up a new paypal but the same thing happened. Any ideas how to solve this? Not being able to buy anything through paypal is balls