General Discussion: ebay & paypal queries and questions thread...post anything you need to know in hurr


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Mancunia
Mancunia avatar

840 posts since 29/10/12

30 Jan 2013 15:28
Cheers, reckon they'll defo get there by friday yeh?
Byte
Byte avatar

3042 posts since 16/6/10

4 Feb 2013 20:58
Not really a ebay question but don't know where else to put this. Bought a jacket off Cocosa last week, arrived the other day, it's a completely different jacket then what was displayed on the site. Trying to return it today and I get an email from Cocosa saying ''If you wish to return an item from the January Clearance Sale, your Cocosa account will be credited with a voucher totalling the value of your purchase. This voucher will only be valid to spend on Cocosa.com.'' Are they obliged to give me my money back if I am sent the wrong item ?
Commander_Venus
Commander_Venus avatar

8620 posts since 16/7/06

4 Feb 2013 21:02
I dont know, but id be fukkin pissed if they didnt.
MoB
MoB avatar

37224 posts since 31/8/04

4 Feb 2013 21:07
distance selling = money refund if your date of return was within 7 days of the date of arrival.
robii
robii avatar

18857 posts since 8/9/06

4 Feb 2013 21:24
You have the right to a refund.

I returned something to Cocosa a couple of weeks back and wrote on the returns form that I wanted a refund and not credit, statutory rights, distance selling, blah blah blah and they refunded me
Mr X
Mr X avatar

7053 posts since 12/7/07

5 Feb 2013 18:12
What's happened to ebay lately? Seems to be hardly anything decent for sale clotheswise compared to 3-4 years ago. Are people not selling because of the fees?
DY
DY avatar

9619 posts since 9/6/11

5 Feb 2013 18:18
My mate bought something off ebay, item was rank dirty and ripped.

I think he posts here, so what could my friend do to fuck him over?

Apart from pizzas, the old return some rotten eggs trick?
robii
robii avatar

18857 posts since 8/9/06

5 Feb 2013 18:20
Mr X - Fees, selling limits, hassle from buyers
DY
DY avatar

9619 posts since 9/6/11

5 Feb 2013 18:21
Oh and my mate said that it said perfect condition on the listing, tried to get a partial refund to get it cleaned and fixed up as he likes it, but the guy denied everything.
Mr X
Mr X avatar

7053 posts since 12/7/07

5 Feb 2013 18:30
The fees I get because I sold some stuff and they took 10% but never had any hassle from buyers generally and when I did on one occasion I was well protected by paypal. They always ruled in my favour.

robii wrote: Mr X - Fees, selling limits, hassle from buyers
Mr X
Mr X avatar

7053 posts since 12/7/07

5 Feb 2013 18:36
Even ebay.com is limited. There must be more to it, items aren't showing up, only a handful of international sellers? You could always find lots of supreme and Japanase labels. Now nothing.
robii
robii avatar

18857 posts since 8/9/06

5 Feb 2013 18:38
Although it's never happened to me, a lot of people have moaned about buyers saying they want a refund because something doesn't fit them and then putting a claim in. Even if PayPal rule in your favour it's 30 days without the money or the item

If you don't register as a business seller eBay will limit the amount you can sell, so I suppose it's easy to reach that limit if you're shifting expensive clothing. Could be why there's less on there
bill
bill avatar

4930 posts since 5/8/09

9 Feb 2013 15:31
what going on here?

"Add up to 12 pictures. (First picture is free. Each additional picture is £0.36.) "

36p per picture?? Eek swear it used to be 12p, which was still expensive imo.
robii
robii avatar

18857 posts since 8/9/06

9 Feb 2013 16:11
Just upload your pics to photobucket and paste them in to the description and then it's completely free. eBay must make an absolute mint from charging for photos Laughing out loud
themistake
themistake avatar

10847 posts since 20/2/06

13 Feb 2013 11:11
Is there a profit/loss section that you can see on your PayPal account?
robii
robii avatar

18857 posts since 8/9/06

13 Feb 2013 11:16
There definitely is as my accountant uses it. Think it's in the history section.
Sebastian17
Sebastian17 avatar

2040 posts since 23/8/10

13 Feb 2013 11:17
Mr X wrote: Even ebay.com is limited. There must be more to it, items aren't showing up, only a handful of international sellers? You could always find lots of supreme and Japanase labels. Now nothing.

I've been thinking this recently, such a low number of results when searching for items compared to a few years ago.
themistake
themistake avatar

10847 posts since 20/2/06

14 Feb 2013 13:48
Cheers robii - will try find it later.


Another question: how many times do I have to keep messaging the seller in the resolution centre?
I've opened a case as I don't think something I bought was in the condition described.
We've sent two messages to each other so far but eBay aren't offering any option other than to "respond to email" or "close case"
I just want eBay to review the case now. How do I do this?
robii
robii avatar

18857 posts since 8/9/06

14 Feb 2013 15:07
What happens if you click on close case? Do you get the option to "escalate to a claim"? If so, do that
themistake
themistake avatar

10847 posts since 20/2/06

14 Feb 2013 15:16
I thought "close case" means that you are satusfied with the sellers response?