General Discussion: ebay & paypal queries and questions thread...post anything you need to know in hurr


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robii
robii avatar

18857 posts since 8/9/06

14 Feb 2013 15:33
Off the top of my head I'm not sure, but as I remember, there will be other options if you click on close case and won't automatically close as soon as you click it. Maybe ring them just in case
themistake
themistake avatar

10866 posts since 20/2/06

14 Feb 2013 16:03
"You should only close this case if you are satisfied with the outcome and no longer have questions about your item. (For example, you received a refund or a replacement item.) Once you close this case, it cannot be re-opened."


Commander_Venus
Commander_Venus avatar

8620 posts since 16/7/06

18 Feb 2013 17:51
paypal charging for gift payments now?
eazypz
eazypz avatar

3632 posts since 16/4/10

18 Feb 2013 18:42
Sent one the other day, didn't get charged.
Commander_Venus
Commander_Venus avatar

8620 posts since 16/7/06

18 Feb 2013 18:54
must be over a certain amount, this was £124.
brodie
brodie avatar

6748 posts since 15/10/05

18 Feb 2013 19:26
theyve always charged if payment funded by your bank/card
Commander_Venus
Commander_Venus avatar

8620 posts since 16/7/06

18 Feb 2013 19:32
oh ok, I usually have funds in there.
bill
bill avatar

4931 posts since 5/8/09

20 Feb 2013 19:07
Mum is trying to sell stuff on ebay, for some reason there's a bidder who seems to be a serial NPB(a woman aged 66) who keeps bidding on her stuff, she won the first couple auctions and didn't pay, mum blocked her and ebay even removed her account but it's obvious she's signing up with new user names and bidding again. Just getting annoying since mum is hardly savvy enough to be constantly blocking bidders.

What to do?
robii
robii avatar

18857 posts since 8/9/06

20 Feb 2013 21:07
Dunno what you mum is selling, but if she has an idea of the value then just do buy it now listings with immediate payment required. I often list stuff at higher than I want as people will message you with offers and you can then say you'll drop the price if they pay you direct and avoid the eBay fees. I sell about 25% of stuff on eBay this way. I don't bother with the "Best offer" option though as it just encourages lowballers.
robii
robii avatar

18857 posts since 8/9/06

20 Feb 2013 21:09
Also read this - http://pages.ebay.co.uk/help/sell/buyer-requirements.html

Should be able to stop this div bidding if they've just signed up cos they'll have no feedback and probably won't have a paypal account linked
emiserry
emiserry avatar

1090 posts since 5/8/11

21 Feb 2013 16:54
Ebay seriously doing my head in.

Got one case running for a non-paying buyer who won the auction. About to close the case after waiting 4 days to receive something called a final value fee. Sold the item to someone else later on so not sure if I'll receive this. Can anyone predict the outcome?

Got another case of someone not sending me the item. After waiting 21 days, waiting 4 days for a refund ( which ebay said I should have received but never got ) I'm now waiting 72 hours for the customer service to give me the verdict.

For the items I did sell and got payment for, I need to wait 21 days for the money to be added to my paypal even though I listed a trackingnumber, got positive feedback for the item and had a confirmation that the item was received.

CovOne
CovOne avatar

8652 posts since 17/8/04

23 Feb 2013 11:49
I know the obvious answer is he is going to get a full refund but I sold two identical things on ebay the other week to the same ebay user. He has done the usual the items have not arrived etc, today he has messaged me saying the the item arrived, one item was missing and the other item was smashed to pieces. Now I know full well he is keeping the one item and wants the refund on the both of them. The monetary value is fuck all so the refund isn't the issue. Want to atleast mess him around a little, anything I can do?
robii
robii avatar

18857 posts since 8/9/06

23 Feb 2013 11:52
What were the items?
india
india avatar

5665 posts since 31/10/05

23 Feb 2013 11:57
where is he?
just say you're in the area tomorrow and can come round to have a look. soon shit themselves.
CovOne
CovOne avatar

8652 posts since 17/8/04

23 Feb 2013 11:57
Two 'how to' guides for sports injury treatment. Basically a set of guidelines on best practice treatment.
robii
robii avatar

18857 posts since 8/9/06

23 Feb 2013 12:13
OK, was just thinking whether you could say something about serial numbers, but that won't work. Think India's idea could work but any time someody's tried that with me I've just said "OK, see you tomorrow" knowing they obviously won't turn up.

I'm guessing you sent both items together so only have one tracking number? In which case he's gonna make two separate paypal claims (one for the broken item and one for the "missing" item). When he does the claim for the missing item just provide the tracking number which you do have and when he claims the other item is damaged PayPal will ask him to return the item, which he won't do. If he claims to PayPal that both items are missigng, just send him a letter by recorded delivery so you have two tracking numbers
robii
robii avatar

18857 posts since 8/9/06

23 Feb 2013 12:18
Last time somebody scammed me like this (I sent them something,they claimed it was damaged, made a paypal claim and then returned something totally different) I just kept bidding on their auctions so they couldn't sell anything. Eventually they gave up listing items. Didn't get me my money back but did cause them some grief at least. Did think about shitting in an envelope and posting that to them but thought they might get the police involved
MuayThaiPimp
MuayThaiPimp avatar

7925 posts since 10/8/11

23 Feb 2013 12:22
Laughing out loud
CovOne
CovOne avatar

8652 posts since 17/8/04

23 Feb 2013 12:29
Cheers Robii, proper helpful as always.
Commander_Venus
Commander_Venus avatar

8620 posts since 16/7/06

23 Feb 2013 14:52
robii wrote: Last time somebody scammed me like this (I sent them something,they claimed it was damaged, made a paypal claim and then returned something totally different) I just kept bidding on their auctions so they couldn't sell anything. Eventually they gave up listing items. Didn't get me my money back but did cause them some grief at least. Did think about shitting in an envelope and posting that to them but thought they might get the police involved

Use dog shit so the CSI people cant backtrace you. Also wait till you're out of your city and post it there so if they get the feds involved the postmark wont be from your own area/city.

Now you obvs dont wanna carry round dog shit in an envelope till you next leave the city, so put it on a non-clear tupperware type container so it wont smell. Also make it look like a normal parcel so the person will open it tupperware thinking its an xbox game or whatever they recently bought on ebay, and instead get a faceful of doggers.