General Discussion: ebay & paypal queries and questions thread...post anything you need to know in hurr


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jogon321
jogon321 avatar

636 posts since 13/4/12

5 Sep 2016 18:29
Tracked is more secure as it should be tracked at every stage till it reaches recipient. Paypal normally require proof of delivery with signature in cases of item not received. But Royal Mail International Signed For cannot guarantee you will get proof of signature as they don't provide an end to end service. It depends on the carrier in the recipients country as to that info being available to you. Tracked and signed is the better option for expensive items.
Razorlight123
Razorlight123 avatar

4486 posts since 13/1/10

posted 18 Sep 2016 10:23, edited 18 Sep 2016 10:23
Any fuker used this Global Shipping Programme on eBay. Just got an international buyer purchase an item. From my side I only have to send the parcel to the distribution centre in the UK…

Any risk on my part?
phelen
phelen avatar

6419 posts since 16/8/06

18 Sep 2016 14:00
Razorlight123 wrote: Any fuker used this Global Shipping Programme on eBay. Just got an international buyer purchase an item. From my side I only have to send the parcel to the distribution centre in the UK…

Any risk on my part?

Nope you be alright.
mAK
mAK avatar

477 posts since 28/4/13

posted 19 Sep 2016 17:54, edited 19 Sep 2016 17:54
Looking at buying a handbag for the missus…..can save a bundle getting one of eBay in brand new but obviously worried about getting a fake.

Am I right in thinking I can get one, take it in to get checked out at a boutique and if there is any issues I can get a full refund through eBay/Paypal?

Are boutiques usually happy to do these checks (do they charge a nominal fee) or am I likely to be told to piss off?


EDIT: Found several online services specializing in this sort of thing providing written authenticity checks etc to back up eBay/Paypal claims
kid unknown
kid unknown avatar

5322 posts since 8/12/01

22 Sep 2016 12:57
WTF is this pre-paying for the postage for a buyer to return an item to you nonsense.

Surprised Ebay has any sellers left.
compulsiveshopper
compulsiveshopper avatar

1208 posts since 12/6/12

22 Sep 2016 17:01
Selling on ebay has become a nightmare.

That said, the GSP system is good.
manula
manula avatar

1648 posts since 11/9/11

posted 1 Oct 2016 08:27, edited 1 Oct 2016 08:27
I just bought something from a Japanese store using paypal (money withdrawn from mastercard, using their currency exchange) the store instantly refunded the money back to my paypal (that go into my bank account, will take a few days) due to an error in the adress, Will I lose around 5% due to the exchange fees from my bank? (not using paypal currency exchange) the bank would see this as two different transaction?
Just curious.
oldgregg
oldgregg avatar

6274 posts since 13/4/02

1 Oct 2016 08:43
u r fagman
manula
manula avatar

1648 posts since 11/9/11

1 Oct 2016 08:50
oldgregg wrote: u r fagman
MIL is that you…
paypal is gay if anything badman
Scottishmark
Scottishmark avatar

528 posts since 25/1/11

1 Oct 2016 18:26
manula wrote: I just bought something from a Japanese store using paypal (money withdrawn from mastercard, using their currency exchange) the store instantly refunded the money back to my paypal (that go into my bank account, will take a few days) due to an error in the adress, Will I lose around 5% due to the exchange fees from my bank? (not using paypal currency exchange) the bank would see this as two different transaction?
Just curious.

Yes, pain in the arse. I've had it before.
kozsie
kozsie avatar

100 posts since 12/9/07

16 Oct 2016 20:01
Sold some art on eBay for £250 to a guy in France, buyer makes payment then I notice eBay telling me to ship quickly to receive funds. I've never had this before, always ship after cleared funds they said before - now I'm shipping to get my money.

Anyone encountered this before?
Razorlight123
Razorlight123 avatar

4486 posts since 13/1/10

16 Oct 2016 20:13
That's strange, I've just sold to someone from Spain, funds immediately ship to the global shipping address.

kozsie
kozsie avatar

100 posts since 12/9/07

16 Oct 2016 20:16
I'm reluctant to send - it's not like I'm a new seller or have negative feedback.
kozsie
kozsie avatar

100 posts since 12/9/07

posted 16 Oct 2016 21:24, edited 16 Oct 2016 21:24
Went on live chat.

Seemingly they're holding funds until I provide shipping details or the seller receives. When I asked why, they rolled out the standard "eBay does its best to protect buyer/sellers". Hilarious - I'm not protected and the buyers none the wiser. Fuckers.

I've sold 7 items on there over the last two months, values up to £100 - no issues. Sell one item for £260 and they hold the funds.

Why am I surprised.
Owlix
Owlix avatar

2010 posts since 16/10/08

17 Oct 2016 09:15
Just a warning, while the Global Shipping Program is great as a buyer, it's a fucking nightmare as a seller if the buyer wants to return something. eBay have nothing in place if that happens and you'll either have to refund the buyer and let them keep the item, or pay for the seller to ship it back to you from the country they're in. eBay customer services were useless as expected and in my case, it was cheaper just to let them keep the item than pay for them to send it back to me. And this was all because they opened the package at the GSP centre to send it out to the buyer and got a load of white dust and shit over a BNWT item.
sydneyking
sydneyking avatar

4585 posts since 26/9/09

posted 17 Oct 2016 09:17, edited 17 Oct 2016 09:17
kozsie wrote: Sold some art on eBay for £250 to a guy in France, buyer makes payment then I notice eBay telling me to ship quickly to receive funds. I've never had this before, always ship after cleared funds they said before - now I'm shipping to get my money.

Anyone encountered this before?

Ignore it, it's a scam, had someone try it with me on Ebay. Ebay themselves will likely contact you at some point advising you as such.

Edit - just seen that you spoke with them on live chat
kozsie
kozsie avatar

100 posts since 12/9/07

posted 17 Oct 2016 15:28, edited 17 Oct 2016 15:28
That's the thing, there's no consistency as I've sold loads over the last few months, albeit not at this value. I started to rant at the lady on live chat and she closed the conversation as she'd reckoned she given a fair answer. Robots working off a script with no empathy to my concerns.

Wondering if it's because I'm sending it abroad? If that's the case I might contact the second chance offer as he was based in the U.K. which is whole lot easier and only £5 less.

*edit Just saw your GSP mention - wasn't aware that I'd signed up for that, is it standard with all items shipped abroad?
kid unknown
kid unknown avatar

5322 posts since 8/12/01

29 Nov 2016 14:10
Buyer has formally requested return saying he likes the item but it does not fit.

Is it worth playing hardball or will I just get forced to accept the return?
illwill
illwill avatar

3721 posts since 17/5/04

29 Nov 2016 15:09
Why did you choose to accept returns?
kid unknown
kid unknown avatar

5322 posts since 8/12/01

29 Nov 2016 15:53
Listing states no returns accepted but return request has been started and funds on hold.

Just wondering if Ebay will make me refund anyway even though ive said no returns and doesn't fit is a crap reason.

Suppose Ebay will expect me to pay postage both ways as well!