4 Apr 2017 19:02
Haven't had an eBay claim in years, got one today for slow postage and obviously funds have been held, parcel has since been delivered, when do the funds get released?
4 Apr 2017 20:48
Tell the guy who bought from you to close the case. If they won't for some reason make sure you've given paypal the tracking info and ideally a picture of the postage receipt and the claim should eventually be settled in your favour.
4 May 2017 08:04
Sold a pair of trainers to some guy with Zero feedback and who's got an address in the U.S. This morning I get a message saying ship the item to his German address. Then he sends another message saying ship to his U.K address which is an office of some sort in New Malden, with the company called Bora Enterprise Ltd. I'm not sure if this is a parcel forwarding company or something as there's little info online. He's paid via Paypal and his shipping address on eBay and Paypal is showing as this U.K address. I've heard stories of people filing claims/doing chargebacks once the item is shipped and they have a tracking number. Should I send it to the guy or does this sound sus?? The address he wants me to ship it to is:
KR061 Biz. Centre, EB15375
152-178 Kingston Rd.
4 May 2017 09:18
Sorry I should have mentioned he didn't put the company himself. I found the name using a Google search and I did come across Companies House. It just doesn't state what the business actually does. if it's a parcel forwarding/dropship company then I don't mind
4 May 2017 09:38
Nature of business (SIC)
62090 - Other information technology service activities
Doesn't sound like mail forwarding. Why bother with that anyway? You could just ship to US/Germany direct.
I'd leave well alone unless he agrees to pay you gift.
11 May 2017 13:51
majorly late to this but haven't sold using PayPal for years and years.. but..
is there any way to keep yourself safe as a seller? ive heard a load of people online have sold something and posted it with tracking number. Then the buyer receives the item but claims whatever was posted it something else. Open a dispute and the only proof the seller has is postage but not of a particular item so PayPal sides with Buyer and gives them the cash back.
is there any way to avoid this or just a risk you cant do much about?
11 May 2017 14:42
^^^ thats a good idea actually! end up looking like a fool in the Post Office though !
even for a few 100 quid its worth it though surely..
posted 21 Jun 2017 10:59, edited 21 Jun 2017 10:59
Sold a pair of shoes to a guy in Portugal - after 4 days not paying he sent me an email saying he no longer wanted them. I opened a case and much to my surprise he shit it and paid.
Sent them international signed for and today he mails saying he's not received - checked RM site and an attempt has been made on Monday. I tell him to go to his local office with number and ID and see if they are there.
If he doesn't collect they'll come back to me (says that on RM site) - will PayPal credit him straight away, even if I've not received them back?
posted 21 Jun 2017 11:43, edited 21 Jun 2017 11:43
Shouldn't it be via eBay's global shipping service?
I stuck a bunch on eBay past few days and had atleast 6 international buyers (even within Europe - such as Germany) - All of which I sent to GSP (iirc is located in West/East Mids) and they handle the hard bit.
I've had some Chinese buyers too in the past and GSP makes it even easier.
21 Jun 2017 12:04
To be honest I could sense this guy would be a wank from the offset when he said he didn't want after buying.
Now he's saying I omitted parts of the address when I have a mail of me asking him for his address and him confirming.
Does this Global Shipping thing protect me from this or not? I'm guessing the latter.
21 Jun 2017 12:25
Damn - I'll lose out in this instance, but going to sign up now.
21 Jul 2017 22:47
Any reliable sites/software to find out the user ID of a buy it now/best offer sale when no feedback has been left?
10 Oct 2017 12:25
As Grailed is droppin like a fly - sold a few bits on EBAY.
Funds hit my PAYPAL account and were put on HOLD.
Posted items and entered tracking thru EBAY and PP. Item delivered and signed for.
SO rang and requested release of Funds as I have done many times before.
PP said as i was a CASUAL SELLER they funds WOULD be release 21 days after delivery.???
Explained this wasnt the case before - Then PP rep explained that they could help (!)
and release as tracking was confirmed. Wha? again never had to wait. so I questioned the process - that's when rep said "OK I will release funds Now" again Wha??
surly if a rule is set then she wouldn't of been able to do this??