General Discussion: ebay & paypal queries and questions thread...post anything you need to know in hurr


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Mookie_blaylock
Mookie_blaylock avatar

1611 posts since 19/7/06

8 Jan 2020 14:00
he is 100% trying to scam you.
Ebay is full of lowlifes like this

IMO you have got nothing to worry ahout other than a negative feedback which you can also challenge with ebay.

toocan
toocan avatar

821 posts since 7/11/07

8 Jan 2020 14:01
He has raised a return request via Ebay as he is saying its not as advertised. I guess I have to pay for the return? What's the next steps?
Mr.X.
Mr.X. avatar

3010 posts since 23/6/13

8 Jan 2020 14:02
1 Feedback and his multiple use of mate says it all. Scammer.
toocan
toocan avatar

821 posts since 7/11/07

posted 8 Jan 2020 14:03, edited 8 Jan 2020 14:03
He has uploaded 2 pics 1 is of the Sonos the 2nd pic with the serial number on isnt dented by the looks.

1 2
Do you think I should ask for a pic of the box as if the box isnt damaged thats proof of a bait and switch?
MrW
MrW avatar

2718 posts since 1/8/11

posted 8 Jan 2020 14:07, edited 8 Jan 2020 14:07
Mookie_blaylock wrote: he is 100% trying to scam you.

This.

Would possibly make a call to eBay and ask advice, it's clear he's trying to fleece you. You've said you're happy to refund him if he returns the item and it's the one you sold him. Any legit buyer would be cool with this.
Mookie_blaylock
Mookie_blaylock avatar

1611 posts since 19/7/06

8 Jan 2020 14:09
If he returns you a different item, you can start your own claim via "report a buyer" with your proof of serial number etc and should be able to reverse the refund and AFAIK you will still keep "his" sonos
andymakesglasses
andymakesglasses avatar

20380 posts since 26/1/06

8 Jan 2020 14:15
Did you send it in the original box with the original packaging keeping the speaker away from the edges of the box? If so I can't see any way the speaker was dented without the box being damaged. You could try asking for a photo of the box (without mentioning why) but he could just stick a dent in it or says he's binned it already so probably not worth it.

You're right, the speaker in the photo showing the serial number doesn't appear to be dented.

It definitely looks like a scam. Although eBay tend to prioritise buyers they're usually fair when there's clear-cut scamming going on. You've done everything right so shouldn't have anything to worry about. Phoning PayPal or eBay is a good shout, also shows you've registered your concern at the situation.
MrW
MrW avatar

2718 posts since 1/8/11

8 Jan 2020 14:17
Also if you call eBay they'll be able to see all his transaction history, might be a chance he's tried similar before.
mikon_nikon
mikon_nikon avatar

130 posts since 10/12/16

8 Jan 2020 14:19
I know I'm just repeating what's been said, but I would get in touch with eBay customer service and try and get ahead of it. reporting him before he reports you will make it easier and potentially reduce the amount of waiting time you have.

i would also keep pushing for a photo where the thumb doesn't cover the potentially dented area.

very coincidental he has a SONOS speaker stand ready and waiting, isn't it.

i would really try to resolve it without having him return anything to you.
toocan
toocan avatar

821 posts since 7/11/07

posted 8 Jan 2020 14:22, edited 8 Jan 2020 14:22
Yeah, ill call them when I get out of work tonight. It all doesnt add up so agreed with the posts on here. Scammer, also use of the word mate

Good shout on the pic without the thumb - ill ask for that next. I've asked for a pic of the box (it was in original packaging) he hasn't mentioned it dented but like you said he could just cunt a hole in the thing

sydneyking
sydneyking avatar

4746 posts since 26/9/09

8 Jan 2020 14:31
Tobypricec wrote: I always receive money instantly through PayPal when selling on eBay and through PayPal directly

Have you just started using eBay? They usually hold funds for up to 30 days I think when you first start selling, to allow time for the item to be delivered etc

Nope being buying and selling for years, this is driving me mad now though as it’s every transaction. On a different note I’ve bought a Sonos speaker off eBay and want to send my old broken one back to the buyer and ask for a refund. How can I get away with this?
toocan
toocan avatar

821 posts since 7/11/07

8 Jan 2020 14:33
Laughing out loud
swede
swede avatar

8726 posts since 21/3/09

8 Jan 2020 14:54
just keep bombarding with questions and delaying everything. make everything extremely hard for him. he is 100% trying to scam you
subfunktion
subfunktion avatar

2506 posts since 13/5/06

8 Jan 2020 15:20
https://imgur.com/a/ZVweM8j

could be a slight dent there, shading differs
Tobypricec
Tobypricec avatar

460 posts since 6/1/15

8 Jan 2020 16:04
Mookie_blaylock wrote: If he returns you a different item, you can start your own claim via "report a buyer" with your proof of serial number etc and should be able to reverse the refund and AFAIK you will still keep "his" sonos

I've had success with this before, seemed the buyer had purposely damaged something I sold him before returning it back so kept the money and the item I was selling too
zappa1903
zappa1903 avatar

263 posts since 26/8/14

posted 8 Jan 2020 16:49, edited 8 Jan 2020 16:49
subfunktion wrote: https://imgur.com/a/ZVweM8j

could be a slight dent there, shading differs

Laughing out loud
toocan
toocan avatar

821 posts since 7/11/07

9 Jan 2020 11:23
Spoke to ebay last night, they just said keep communicating with the buyer wait for 8 days to lapse then they can step in. I asked him for pics of the box, the box is as I sent it so he didn't kick it in as I thought.

I also confirmed the serial number is the right one

Maybe he dropped it and dented it.
MoB
MoB avatar

36855 posts since 31/8/04

9 Jan 2020 11:29
If he's got any brains he'll give you the SN of the one you sent not the one he's sending back
toocan
toocan avatar

821 posts since 7/11/07

9 Jan 2020 12:27
In the pic above that's the same serial number as mine.. It also doesn't look dented although its hard to tell as the thumb is over some of the area. I feel he probably dropped it or maybe he switched the insides although I don't think he is that bright

He has raised a case in Paypal now saying he hasn't received it. I'll just call ebay again tonight and ask them as to what to do next steps
MoB
MoB avatar

36855 posts since 31/8/04

9 Jan 2020 12:30
on a side note, his finger nail Sick! Sick! Sick!