General Discussion: ebay & paypal queries and questions thread...post anything you need to know in hurr


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jplxx
jplxx avatar

1814 posts since 3/11/09

10 Nov 2020 08:14
I bought something faulty off eBay and the person has accepted the return but isn’t sending me a return postage label and expects me to pay for it. But I can’t figure out on the return to escalate it so eBay makes them pay for the return?

I have actually two of these going the now one the item was sent faulty and one broke in the post. Such a hassle waiting weeks now to return them and they are blanking me on the return slip and expect me to pay.
swede
swede avatar

9825 posts since 21/3/09

20 Nov 2020 08:07
sold some SI cargos to some div up north. they arrived fine but he says they don't fit him and that they are "more like a 37" waist" than the tagged 34s. he never asked for any measurements but i never put any in the listing (brand new with tags)

i've refused a return and he's gonna try it through paypal. am i gonna get shafted or what? has a similar situation ever worked out in the seller's favour?
Hanto
Hanto avatar

3115 posts since 30/11/09

20 Nov 2020 08:18
£1 final sale fee promo this weekend.

Check accounts for eligibility.
Hanto
Hanto avatar

3115 posts since 30/11/09

20 Nov 2020 08:20
swede wrote: sold some SI cargos to some div up north. they arrived fine but he says they don't fit him and that they are "more like a 37" waist" than the tagged 34s. he never asked for any measurements but i never put any in the listing (brand new with tags)

i've refused a return and he's gonna try it through paypal. am i gonna get shafted or what? has a similar situation ever worked out in the seller's favour?

Speak to ebay but it sounds like buyers remorse. They are pretty good about keeping buyers like that in check. Could be worth pre-empting PayPal too.

I had a guy put in an offer for some Tom Ford edp yesterday, then ask me after if it was genuine. Some people just don't think before they do things tbh.

He has had the opportunity to ask for measurements and could have looked them up online if necessary.
TCB
TCB avatar

4776 posts since 5/7/11

3 Dec 2020 14:25
How is everyone posting out items? I'd usually print off labels via eBay at work but I haven't seen a photocopier in months. Suggestions would be appreciated. Thx
swede
swede avatar

9825 posts since 21/3/09

3 Dec 2020 14:58
Hanto wrote:
swede wrote: sold some SI cargos to some div up north. they arrived fine but he says they don't fit him and that they are "more like a 37" waist" than the tagged 34s. he never asked for any measurements but i never put any in the listing (brand new with tags)

i've refused a return and he's gonna try it through paypal. am i gonna get shafted or what? has a similar situation ever worked out in the seller's favour?

Speak to ebay but it sounds like buyers remorse. They are pretty good about keeping buyers like that in check. Could be worth pre-empting PayPal too.

I had a guy put in an offer for some Tom Ford edp yesterday, then ask me after if it was genuine. Some people just don't think before they do things tbh.

He has had the opportunity to ask for measurements and could have looked them up online if necessary.

didn't see this at the time but it all worked out in my favour in the end. because he initially lodged a "don't fit" complaint and i refused the return, he wasn't able to put in another request Laughing out loud

he was seething though and got his brother to bid up all my other items. i was also able to get his negative feedback removed. feels_good.exe
16simon
16simon avatar

593 posts since 21/4/11

3 Dec 2020 15:40
TCB wrote: How is everyone posting out items? I'd usually print off labels via eBay at work but I haven't seen a photocopier in months. Suggestions would be appreciated. Thx

Hermes print in store works really well, if you have a shop nearby that does this
TCB
TCB avatar

4776 posts since 5/7/11

3 Dec 2020 15:58
Great man, thanks. There's one around the corner Cool
Rirawin
Rirawin avatar

9537 posts since 17/7/05

posted 3 Dec 2020 16:16, edited 3 Dec 2020 16:16
Wouldn't use Hermes, they're having a right 'mare this time of the year. Parcel Force can pick things up from you without a label as they will come with a pre-printed one. Use Parcel2Go or Interparcel to make a booking with them. Royal Mail also offers a label printing service, but you can only scan and print the label at their depots, not at Post Offices.

Failing that, just invest in a printer. Cheap as peanuts nowadays.
TCB
TCB avatar

4776 posts since 5/7/11

3 Dec 2020 20:42
thanks mate. very helpful
Hanto
Hanto avatar

3115 posts since 30/11/09

3 Dec 2020 22:30
If it helps, I looked at parcel2go for shipping my grizzly boots. Royal mail quoted £26, UPS though parcel2go was £27. UPS access point booked direct was £12.59.
Rirawin
Rirawin avatar

9537 posts since 17/7/05

4 Dec 2020 08:46
Surprised to hear that. You can do UPS access point through Parcel2go or Interparcel and I've always seen it cheaper from the brokers. A guy I know who's a UPS delivery driver even recommends going through a broker than direct!
RickRude
RickRude avatar

3890 posts since 13/1/12

6 Dec 2020 21:19
What’s the best shipping/postal service to use to send to America? Anyone had problems sending abroad?
generic_guy
generic_guy avatar

9970 posts since 16/9/02

6 Dec 2020 21:43
Bit late now but if it’s eBay then global shipping is great for sellers, so much less hassle and no dealing with customs etc.
Had a parcel to Eastern Europe not arrive and I could just say, “Sorry mate you’ll have to take than one up with eBay” as they confirmed when they got the parcel.
Also sold some Fragment Cons through GSP and eBay messaged me to say auctions had confiscated and destroyed them, but eBay refunded the buyer and let me keep the money so didn’t matter Laughing out loud
Hanto
Hanto avatar

3115 posts since 30/11/09

6 Dec 2020 21:51
generic_guy wrote: Bit late now but if it’s eBay then global shipping is great for sellers, so much less hassle and no dealing with customs etc.
Had a parcel to Eastern Europe not arrive and I could just say, “Sorry mate you’ll have to take than one up with eBay” as they confirmed when they got the parcel.
Also sold some Fragment Cons through GSP and eBay messaged me to say auctions had confiscated and destroyed them, but eBay refunded the buyer and let me keep the money so didn’t matter Laughing out loud

Highly recommend it too. Once Pitney Bowes have the parcel at the Lichfield depot, it's all good. They sent a parcel due to go to Sweden to the US instead, and the buyer and I both kept our money. Trouble was the US custom then ended up with a free pair of brand new Vibergs! Laughing out loud

Rira - Normally it is, but they were charging a flat fee of £25 to add insurance on the parcel. As I was sending Grizzly's, I didn't want to risk not being covered, so shopped around, and weirdly it was cheaper direct.
swede
swede avatar

9825 posts since 21/3/09

6 Dec 2020 22:41
eBay global shipping actually competitive on rates?
RickRude
RickRude avatar

3890 posts since 13/1/12

6 Dec 2020 22:56
Apart from EBay - what shipping providers are the best to the US? DPD, UPS?

I mark as gift as well so they don’t get stung on customs right
swede
swede avatar

9825 posts since 21/3/09

6 Dec 2020 23:04
Customs allowance is $500 iirc so most stuff gets through

Ups and FedEx best but I just go with whatever parcelmonkey has cheapest for correct coverage
Hanto
Hanto avatar

3115 posts since 30/11/09

posted 6 Dec 2020 23:13, edited 6 Dec 2020 23:13
swede wrote: eBay global shipping actually competitive on rates?

For the buyer, no. But if they are happy to pay then all you need to do is cover the UK postage to a warehouse in Lichfield. Once they acknowledge they have it, you're all good. Also, given that the process six figures worth of parcels a week, then I imagine the postage is quicker given the ount heading that way.
Kadafi39
Kadafi39 avatar

1985 posts since 30/10/09

7 Dec 2020 10:54
Ive had no luck with UPS recently, firstly they split a package of 4 boxes and delivered 3 and returned 1 back to spain, with no explanation, I asked why it wasnt left at a collection point like their slip says it was, dont know was the answer, why was it returned to spain the same day? Dont know.

The company kindly re-sent the missing part of my order, landed in the uk and wouldn't track, rang UPS and they said it hasnt been scanned for 2 days, I asked what that means and she said its lost, or in other words, stolen. It was a box of 9 litres of whisky so some thieving cunt is gonna have a great xmas.