General Discussion: ebay & paypal queries and questions thread...post anything you need to know in hurr


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generic_guy
generic_guy avatar

10216 posts since 16/9/02

18 Nov 2021 16:16
Laughing out loud What's happened?
jplxx
jplxx avatar

2222 posts since 3/11/09

18 Nov 2021 16:45

jplxx wrote: What happens if an item has been refused by a buyer and gets returned to you? Need to offer them a full refund? Postage cost me £20.

This. The item is currently getting returned but still in transit for some reason.

They got a full refund. I’m out of pocket for the postage and don’t have the item back it’s in limbo somewhere but should be on its way to me. Which is annoying but fine.

But then the cunt left me bad feedback which has really fucked me off. Asked them to change it and they said naw so I blocked them and replied “see you next Tuesday” and now the cunt says my account will get closed cause they reported me.
swede
swede avatar

10449 posts since 21/3/09

18 Nov 2021 17:33
Laughing out loud ffs
jplxx
jplxx avatar

2222 posts since 3/11/09

28 Nov 2021 15:52
If someone does a return because”they changed there mind” do they get the original postage back too? Seems like ebay is doing that time which is annoying was a tenner
Sholto
Sholto avatar

818 posts since 25/12/12

28 Nov 2021 18:53
I'm not sure you're obligated to accept a return if they change their mind? Unless a selling policy has changed? If the goods match the description then they can do one, surely?
Rez
Rez avatar

8945 posts since 5/4/09

posted 30 Nov 2021 12:13, edited 30 Nov 2021 12:13
How long does it take to process a return? Got a jumper that's clearly been boiled to shit and even has the returns label from a previous dispute included in the packaging, i'm clearly not the first to have been sold this in this state Laughing out loud
phelen
phelen avatar

6752 posts since 16/8/06

30 Nov 2021 14:16
Rez wrote: How long does it take to process a return? Got a jumper that's clearly been boiled to shit and even has the returns label from a previous dispute included in the packaging, i'm clearly not the first to have been sold this in this state Laughing out loud

WTF hahahah
Razorlight123
Razorlight123 avatar

5110 posts since 13/1/10

posted 9 Dec 2021 08:07, edited 9 Dec 2021 08:07
I've just sold some 2nd Gen AirPods.

The buyer has 0 feedback, what are the standard checks:

The address looks legit, okay area based in Somerset 200k 2bed house (no historic house prices Smiling )

That 0 feedback feels like a red flag though…
jplxx
jplxx avatar

2222 posts since 3/11/09

9 Dec 2021 08:19
It’s maybe just a new account? Or a gift for someone so they made a separate account so the other doesn’t find out?
swede
swede avatar

10449 posts since 21/3/09

9 Dec 2021 08:30
Razorlight123 wrote: okay area based in Somerset

Jordan?
waterfall
waterfall avatar

1345 posts since 14/1/07

9 Dec 2021 09:09
Defo send tracked delivery with insurance up the value of the item.
swede
swede avatar

10449 posts since 21/3/09

9 Dec 2021 09:14
its not even worth it mate. they are just gonna claim they dont work and send you back some fucked ones or something stupid

just relist and cancel 0 feedback bidders. life is too short
swede
swede avatar

10449 posts since 21/3/09

9 Dec 2021 09:15
waterfall wrote: Defo send tracked delivery with insurance up the value of the item.

goes without saying tbh. should be done for all ebay items
Razorlight123
Razorlight123 avatar

5110 posts since 13/1/10

9 Dec 2021 09:42
swede wrote: its not even worth it mate. they are just gonna claim they dont work and send you back some fucked ones or something stupid

just relist and cancel 0 feedback bidders. life is too short

This is my only concern really and with the way eBay favours buyers, you don't really have any recourse as a seller. As jplxx pointed out, it could be a genuine new user.

But the risk seems to outweigh matters.
swede
swede avatar

10449 posts since 21/3/09

9 Dec 2021 09:54
why give them the benefit of the doubt tbh. i'd avoid
Razorlight123
Razorlight123 avatar

5110 posts since 13/1/10

posted 9 Dec 2021 11:34, edited 9 Dec 2021 11:34
I'm glad I went with my instincts:

My message:


'her' responses (all sent erratically within 1-2 mins of each other):



Razorlight123
Razorlight123 avatar

5110 posts since 13/1/10

9 Dec 2021 11:45
And another - I'm yet to respond:

m15try
m15try avatar

1263 posts since 18/8/09

9 Dec 2021 11:49
Laughing out loud She's off her rocker in any case

Hit her with "Methink the lady doth protest too much"
Razorlight123
Razorlight123 avatar

5110 posts since 13/1/10

posted 9 Dec 2021 11:57, edited 9 Dec 2021 11:57
And another 'she' is definitely an ITV Morning TV person and will complain for anything - I fucked it by saying let's work something outside of eBay, fukers how do I get out of this? Laughing out loud

Do I just work my way to saying the item is now damaged:

jplxx
jplxx avatar

2222 posts since 3/11/09

9 Dec 2021 12:04
Just refund her. But expect negative feedback.