General Discussion: I've launched a fashion related startup and I need Fuk's help!


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diederik
diederik avatar

3179 posts since 16/8/11

posted 3 Dec 2014 09:04, edited 3 Dec 2014 09:04
kushty wrote: Need to sort out the liability/insurance though - it's only insured up to 50 quid. Basically if the store loses my packages, I'm fucked.
Thanks. The industry standard is only £25 but if a lot of people give feedback like yours I'll need to increase it.

I am actually using a service like this in Luxembourg (https://www.bpm-lux.com/en/home.html) - rather than using a store, they put it in these 24/7 collection points. Can also send parcels via them, which is great as I never have to go to hellhole of a postoffice. They insure for 500 EUR per parcel though Eye-wink
andymakesglasses
andymakesglasses avatar

20167 posts since 26/1/06

3 Dec 2014 09:47
Surely this kind of invaluable help and feedback is worth a GJ?

Do you get bonus SEO points for saying Collect+ only work with 32 retailers?
Kadafi39
Kadafi39 avatar

1561 posts since 30/10/09

3 Dec 2014 10:23
Yeah you keep saying collect+ only work with 32 retailers. That probably covers the biggest online retailers though and there's nothing stopping them adding more to their list if they believe it would be beneficial.
kushty
kushty avatar

365 posts since 2/7/09

3 Dec 2014 13:59
diederik wrote: I am actually using a service like this in Luxembourg (https://www.bpm-lux.com/en/home.html) - rather than using a store, they put it in these 24/7 collection points. Can also send parcels via them, which is great as I never have to go to hellhole of a postoffice. They insure for 500 EUR per parcel though Eye-wink
Interesting, thanks. How much does it cost per parcel? Their site only quotes monthly rental.

andymakesglasses wrote: Surely this kind of invaluable help and feedback is worth a GJ?
You're right. I've just bought one.
andymakesglasses wrote: Do you get bonus SEO points for saying Collect+ only work with 32 retailers?
That's very cynical! People keep asking how we are different from NearCollect. That's one of the main differences from a customer perspective.

Kadafi39 wrote: Yeah you keep saying collect+ only work with 32 retailers. That probably covers the biggest online retailers though
It does but it's a large market and our business model gives us relatively low operating costs (no physical hardware to distribute and maintain). So it's ok for us to take a smaller segment of the market.
Kadafi39 wrote: there's nothing stopping them adding more to their list if they believe it would be beneficial.
There are things stopping them adding more to the list. They are only able to offer a 'seamless' service because they manage it end to end. That means if they want to take on a new retailer, that retailer needs to agree to have a Yodel van turning up at their house/distribution centre daily. They also need to integrate the Collect+ API (interface) with their own site. That's expensive and many sellers simply won't want it/be able to support it. We let the customer decide who they get packages from, the retailer doesn't even need to know it's being delivered to a NearCollect address!
andymakesglasses
andymakesglasses avatar

20167 posts since 26/1/06

3 Dec 2014 14:04
kushty wrote: You're right. I've just bought one.

Cool

kushty wrote: That's very cynical! People keep asking how we are different from NearCollect. That's one of the main differences from a customer perspective.

You mentioned it twice in one post! Using exactly the same text each time, which made me wonder.
collizhun
collizhun avatar

3880 posts since 19/10/06

3 Dec 2014 14:08
I think its a decent idea. None of the parcels I've got in transit are from any collectplus available retailers. ebay, nike, picture fram website. How do you earn money? We pay to pick it up?
Kadafi39
Kadafi39 avatar

1561 posts since 30/10/09

3 Dec 2014 14:19
I see, goodluck with it mate, hope it works out for you.
Anto
Anto avatar

3540 posts since 19/1/12

3 Dec 2014 14:22
Collizhum, FAQs say that it's free while they're beta. Then you pay to book deliveries.
kushty
kushty avatar

365 posts since 2/7/09

3 Dec 2014 21:29
Fair enough Andy Smiling

Cheers Kadafi

Thanks collizhun! Anto is right, eventually you'll need to pay to book deliveries (probably £1.50). Would you still use it in that case?
diederik
diederik avatar

3179 posts since 16/8/11

3 Dec 2014 21:57
Interesting, thanks. How much does it cost per parcel? Their site only quotes monthly rental.
Depends on size - they have S/M/L/XL collection boxes, price ranges 2-5 EUR per pickup - or sent parcel.
Can also drop off my UPS/DHL/etc returns there which is really convenient
Hello World
Hello World avatar

12097 posts since 7/3/05

3 Dec 2014 22:31
doddle.it
kushty
kushty avatar

365 posts since 2/7/09

3 Dec 2014 22:36
Yea, doddle.it have a similar idea to us in that they accept parcels from anyone. They have dedicated stores though so a massive fixed cost per store, which results in a higher price and relatively limited scalability.
Anto
Anto avatar

3540 posts since 19/1/12

4 Dec 2014 00:35
Idea is definitely ok as there's space\demand for it. Not having fixed costs or particular technical requirements as your main competitors is a big plus. My only concern is related to the revenue model which seems a bit weak, if you allow me. Customers sooner or later will have to pay, while most of the times competitors will have it for free with a tiny minimum spending. 1.50 is nothing for the customer, but will you keep it all for you? Or you give part of it to the stores?
Amount of parcels moved is huge, you said 1 billion, but what's the dimension of your market\segment?
kushty
kushty avatar

365 posts since 2/7/09

4 Dec 2014 07:54
Thanks for the feedback. Yes, I'll pay stores per transaction. This will be more than competitors pay (I've checked). They do also benefit from increased footfall and other purchases made when picking stuff up.

Click and collect makes up 15% of the billion parcels (and it's growing as a share). I want one percent of that 15. That's 1.5 million parcels a year.
JacktheHat
JacktheHat avatar

1655 posts since 26/2/10

posted 4 Dec 2014 08:52, edited 4 Dec 2014 08:52
.
kushty
kushty avatar

365 posts since 2/7/09

28 Apr 2015 11:29
The trial has been successful and I'm now looking to sign up networks of collection points and sign up to integrate with a retailer's checkout.

Do any of you have any contacts or suggestions for signing up collection points e.g. convenience store networks, petrol stations etc.

Also, I need to know the top 100 or so UK retailers using Magento and also the top 100 or so UK sites using WooCommerce, to guide me on who to approach for integration. Do you know where I could find that out? Sites like below seem to have the data but it's very expensive to get!

https://www.similartech.com/technologies/woocommerce

Thanks!
j600.com
j600.com avatar

3036 posts since 23/6/04

28 Apr 2015 11:57
Hi Kushty,

I can give you a list of the top 100 magento retailers in the uk (and the key contacts there) drop me a pm.

Thanks

Tim
kushty
kushty avatar

365 posts since 2/7/09

28 Apr 2015 12:05
That is brilliant. Thank you. I've just PM'd you.
j600.com
j600.com avatar

3036 posts since 23/6/04

28 Apr 2015 12:25
replied
swede
swede avatar

7876 posts since 21/3/09

28 Apr 2015 12:31
if they had this in bristol (near gloucester road) I would do this every time. wish you the best

(cant get parcels shipped to work as puts unnecessary pressure on porters)