If I pay for something over the phone & have someone collect it in store for me, am I still covered by the long distance selling regulations? I.e. Will I be able to return it for a full refund if it doesn't fit?

Is there any way around this with high end brands that only offer credit notes?

Want a pair of LV shoes for my holiday on Sat, they only have my size left in the Bond St. store but I can't get down there to try them & don't wanna be stuck with a credit note if they don't fit..

They won't, they're assholes in there. Thanks for nothing.

Bumping the thread…

Are you allowed to cancel an order from a UK online store (akin to the 7 day cooling off period) if the item hasn't been dispatched or any money debited from your account yet? Or is it up to the individual company to decide?

It's a table and chairs, got a hefty delivery charge. Just worried they'll charge a 'restocking' fee or something?

I'm guessing a lot of furniture is made to order, so you'd need to check the terms and conditions