Random Fashion Questions: MR PORTER Thread


Noble Locks
Noble Locks avatar

66963 posts since 10/7/03

posted 11 Jan 2011 20:20, edited 11 Jan 2011 20:20
The official MR PORTER thread - http://mrporter.com
HuxleyPig
HuxleyPig avatar

275 posts since 26/1/10

12 May 2014 19:33
Free shipping is until 22nd June so reckon Monday 23rd or Monday 30th
swede
swede avatar

7878 posts since 21/3/09

12 May 2014 19:36
^then will be vip sale for 2-3 weeks (centurione and etc)
Trystero
Trystero avatar

1612 posts since 1/8/07

12 May 2014 20:04
just hiked up the price of some shorts I was about to get by £20 Evil

funny how these price fluctuations seem to co-incide with their free shipping offer…
DY
DY avatar

9618 posts since 9/6/11

11 Jul 2014 18:04
Tax dodging bastards Laughing out loud
MoB
MoB avatar

36626 posts since 31/8/04

17 Jul 2014 10:21
ordered something in the sale an hour ago gonna be delivered before 2 Jawdropping!
toocan
toocan avatar

708 posts since 7/11/07

posted 17 Jul 2014 10:22, edited 17 Jul 2014 10:22
gant varsity back in medium - http://www.mrporter.com/mens/gant_rugger/chambray-varsity-jacket/416088

CPs for big lads - http://www.mrporter.com/mens/common_projects/achilles-leather-and-suede-low-top-sneakers/415712
gbh-h
gbh-h avatar

1475 posts since 4/4/13

29 Jul 2014 09:15
barena, haider ackermann and edward green now stocked
Noble Locks
Noble Locks avatar

66963 posts since 10/7/03

29 Jul 2014 19:40
Won a paypal dispute against them today.
All power to the little guy.
Rirawin
Rirawin avatar

9220 posts since 17/7/05

29 Jul 2014 19:46
What happened?
Noble Locks
Noble Locks avatar

66963 posts since 10/7/03

posted 29 Jul 2014 19:51, edited 29 Jul 2014 19:51
Ordered something, three days later they ring me and say the payment hadnt gone through so they wont be sending my order unless i pay some other way. I told them it deffo had, ive got paypal open in front of me. They still insist it hasnt. I ring paypal and they say its gone through and gave me a merchant number. Rung them up told them again and then said stick the item and just refund after all this hassle and hard work.
Week later still no money back, emailed twice getting back an email saying we dont take any money till we ship the item so we dont owe you anything.
Filed a paypal dispute yesterday, moneys refunded today.
Hanto
Hanto avatar

1661 posts since 30/11/09

posted 31 Jul 2014 07:54, edited 31 Jul 2014 07:54
This may be of use to people seeing as some, myself included, are having issues with orders.

I couldn't find a freephone number online for Mr Porter when using a mobile, but was called back by customer services last week and tried the number today. It goes through to Net-A-Porter, but they told me they can deal with Mr Porter issues too. It's 02034 714510. Hope this helps. Smiling
ross
ross avatar

872 posts since 6/2/10

2 Aug 2014 16:48
they sent me the wrong item which I need to go to the post office and return myself - didn't even offer to send out the correct item or cover postage back
DuffMan
DuffMan avatar

14254 posts since 21/2/07

2 Aug 2014 16:49
How does that work? Mr P is DHL with free collection returns usually right?
eazypz
eazypz avatar

2979 posts since 16/4/10

2 Aug 2014 16:57
Yep, and DHL are quality with pick ups from my experience. Have had a pick up as quick as an hour after phoning for a collection.
ross
ross avatar

872 posts since 6/2/10

2 Aug 2014 18:02
can't get it picked up - definitely my problem but they did get the order totally wrong
1234589
1234589 avatar

870 posts since 1/6/10

2 Aug 2014 18:07
You can also drop it off at loads of corner shops/WH Smiths/Rymans as well if they have a DHL counter…
Hanto
Hanto avatar

1661 posts since 30/11/09

2 Aug 2014 18:11
I'm not sure if you drop off as they told me the driver needed to sign off the contents of the package before it received, so I had to leave it open before hand.
d_low
d_low avatar

804 posts since 20/8/10

2 Aug 2014 21:28
Noble Locks wrote: Ordered something, three days later they ring me and say the payment hadnt gone through so they wont be sending my order unless i pay some other way. I told them it deffo had, ive got paypal open in front of me. They still insist it hasnt. I ring paypal and they say its gone through and gave me a merchant number. Rung them up told them again and then said stick the item and just refund after all this hassle and hard work.
Week later still no money back, emailed twice getting back an email saying we dont take any money till we ship the item so we dont owe you anything.
Filed a paypal dispute yesterday, moneys refunded today.

Nice to see Cool They took the fucking piss with my refund recently. 2 weeks to process. Had to send 5 emails (all replies off them were the same drivel about some items taking longer). Took to twitter to publicly complain and got my refund the same day with a £20 credit note as an apology.
snaye
snaye avatar

10637 posts since 24/10/02

2 Aug 2014 21:35
http://four-pins.com/style/net-a-porter-ceo-celebration-illustrates-our-miserable-existence/
1234589
1234589 avatar

870 posts since 1/6/10

2 Aug 2014 21:42
Hanto wrote: I'm not sure if you drop off as they told me the driver needed to sign off the contents of the package before it received, so I had to leave it open before hand.

Dropped off two returns in the last few months, not been a problem that the package was already closed. Even when collecting the driver has never taken the time to inspect anything and just taped it up straight away.