beedub wrote: Would hope so, with the level of service expected from them. Although I'm not going to go chasing it but I am slightly surprised that they didn't automatically refund postage.

We have reset your password as we have noticed some suspicious activity on your MR PORTER account. We have taken this step to prevent someone from accessing your details without your permission.

Our site is secure and your account was accessed using information taken from unrelated sources. Please be assured that no orders were placed but if you have saved your shipping address, billing address and telephone number, these may have been viewed before your password was reset.

To access your account simply visit MR PORTER and select “Sign In.” You will be prompted to change your password by clicking the link. We will then send you an email to create a new password.

You can avoid this happening again by choosing a strong password that has a combination of upper and lowercase letters, numbers and characters. It is also advisable to reset the passwords for your other services, especially if you used the same password across multiple services. Updating your password regularly and using different passwords for your other accounts will help keep you safe online.

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