Random Fashion Questions: The new (Bell) End Clothing website


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MrW
MrW avatar

2500 posts since 1/8/11

27 Jun 2019 13:48
Ta Cool
d_low
d_low avatar

803 posts since 20/8/10

1 Jul 2019 16:47
Absolute shambles of a return process. Had the item for over 14 days. Took me chasing it up 3 times with promises of an update each time which never materialised for them to issue a refund. They've gotten way too big for themselves. Customer service non-existent.
LFC
LFC avatar

3596 posts since 14/6/11

1 Jul 2019 20:59
I never used to use End due to the fact they were shit but maybe last 5 or 6 orders over past few months where I’ve had to send parts back they’ve been great and very quick with refunds. They seem a bit hit and miss where for the size of them now they should be perfect all the time.
jhericurls
jhericurls avatar

94 posts since 7/2/15

posted 3 Jul 2019 08:28, edited 3 Jul 2019 08:28
I never had a problem with END and shop with them quite a bit. They deliver items next day and returns are processed as soon as they received them.

Can't fault their after service either. A 2 week old shoe which I had worn developed a fault and they refunded me.

And no, I don't work for END.