30 Jan 2009 10:32
yeah new website is really bad
the old site was simple and easy to view
30 Jan 2009 10:32
hanon copy aint it…and laways hated hanons site as well.
30 Jan 2009 10:35
I don't ever remember hanon having a good site though, it was always really buggy and never simple to see what you wanted without trawling through pages.
Best
9795 posts since 21/10/05
30 Jan 2009 10:39
must be by the same people as hanon - some of the photos are terrible.
When will companies learn that simple websites which are quick and easy make the customer experience so much better
30 Jan 2009 10:41
^^^What he said.
New WellGosh is also pretty weak. As is their new direction.
I blame Silas leaving the UK.
SXFuzz
1739 posts since 22/5/07
30 Jan 2009 18:27
Urgh. I never had an issue with their last design. It wasn't groundbreaking but it sure as hell did its job more effectively than this plop.
30 Jan 2009 18:47
How has everyone found dealing with End? Cunts are trying to screw me on a return.
Dee
11296 posts since 22/11/07
30 Jan 2009 18:48
I quite like it, display is much bigger and improved. it just needs a little tweaking, like robii suggests, a search by category.
MoB
36770 posts since 31/8/04
30 Jan 2009 18:50
Strummer wrote: How has everyone found dealing with End? Cunts are trying to screw me on a return.
Used em twice, top notch both times. Couldn't fault them.
30 Jan 2009 18:54
Fair enough. Have used them in the past and no issues but they are only offering me store credit, claiming my return was not within 7 days despite it being signed for on the 6th and returned by special delivery on 12th. They won't respond to my e mails either.
If anyone is interested in £90 store credit to help me out, drop me a PM!
30 Jan 2009 19:00
I went to pick up an APC jacket in the sale online, the cheeky buggers have put it back to full price!
Used them a few times and found them fine though.
robii
18857 posts since 8/9/06
30 Jan 2009 19:02
They've done the exact same thing with me, Strummer. I'm gonna email them once more then take it up with my credit card company. Service has been great in the past
30 Jan 2009 19:23
Great service with END but yeah the new site looks like a catalogue site and there are no categories.
30 Jan 2009 21:52
i found end fine to deal with over the phone but they don't respond to emails unless its about you trying to buy something
Shiggy
1773 posts since 28/9/03
11 Feb 2009 18:38
popped into the shop the other day. they are opening another shop on the back of the internet site doing so well for them.
however i think they have dropped a major one with the new site. it looks and operates worse than the original. i used to look at products on there prior to a store visit because you got a better view than in there small shop.
i think the website has been changed due to the sheer number of viewers and orders needed to be processed. if anyone needs owt' from teh shop let me know.
