Random Fashion Questions: The new (Bell) End Clothing website


robii
robii avatar

18857 posts since 8/9/06

30 Jan 2009 09:03
Is there any way to view by category? E.g, I want to view all footwear. Can't see a way of doing this. Big mistake of them, imo. And the huge page if you want to view by brand is shit to. Style, which isn't that nice to look at anyway, over content

http://www.endclothing.co.uk/

http://www.facebook.com/pages/End-Clothing/112066392160743
shedboy66
shedboy66 avatar

1011 posts since 21/9/06

30 Jan 2009 10:32
yeah new website is really bad
the old site was simple and easy to view
Noble Locks
Noble Locks avatar

66963 posts since 10/7/03

30 Jan 2009 10:32
hanon copy aint it…and laways hated hanons site as well.
darkeside
darkeside avatar

514 posts since 23/7/08

30 Jan 2009 10:35
I don't ever remember hanon having a good site though, it was always really buggy and never simple to see what you wanted without trawling through pages.

Best
Best avatar

9767 posts since 21/10/05

30 Jan 2009 10:39
must be by the same people as hanon - some of the photos are terrible.

When will companies learn that simple websites which are quick and easy make the customer experience so much better
darkeside
darkeside avatar

514 posts since 23/7/08

30 Jan 2009 10:41
^^^What he said.

New WellGosh is also pretty weak. As is their new direction.

I blame Silas leaving the UK.
SXFuzz
SXFuzz avatar

1739 posts since 22/5/07

30 Jan 2009 18:27
Urgh. I never had an issue with their last design. It wasn't groundbreaking but it sure as hell did its job more effectively than this plop.
Strummer
Strummer avatar

2163 posts since 24/7/04

30 Jan 2009 18:47
How has everyone found dealing with End? Cunts are trying to screw me on a return.
Dee
Dee avatar

11190 posts since 22/11/07

30 Jan 2009 18:48
I quite like it, display is much bigger and improved. it just needs a little tweaking, like robii suggests, a search by category.
MoB
MoB avatar

36667 posts since 31/8/04

30 Jan 2009 18:50
Strummer wrote: How has everyone found dealing with End? Cunts are trying to screw me on a return.

Used em twice, top notch both times. Couldn't fault them.
Strummer
Strummer avatar

2163 posts since 24/7/04

30 Jan 2009 18:54
Fair enough. Have used them in the past and no issues but they are only offering me store credit, claiming my return was not within 7 days despite it being signed for on the 6th and returned by special delivery on 12th. They won't respond to my e mails either.

If anyone is interested in £90 store credit to help me out, drop me a PM!
CrapKraftDinner
CrapKraftDinner avatar

56 posts since 27/10/08

30 Jan 2009 19:00
I went to pick up an APC jacket in the sale online, the cheeky buggers have put it back to full price!

Used them a few times and found them fine though.
robii
robii avatar

18857 posts since 8/9/06

30 Jan 2009 19:02
They've done the exact same thing with me, Strummer. I'm gonna email them once more then take it up with my credit card company. Service has been great in the past
LMC
LMC avatar

674 posts since 13/3/07

30 Jan 2009 19:22
http://www.endclothing.co.uk/casual/a-p-c/a-p-c-nylon-jacket-1.html/

I bought the last one of these off them about 3 weeks ago for £60, sent it back 'cus the quality was awful (like a bin bag), they put it back on the site and upped the price aswell
Jaspers Carrot
Jaspers Carrot avatar

110 posts since 7/1/09

30 Jan 2009 19:23
Great service with END but yeah the new site looks like a catalogue site and there are no categories.
Strummer
Strummer avatar

2163 posts since 24/7/04

30 Jan 2009 19:29
robii wrote: They've done the exact same thing with me, Strummer. I'm gonna email them once more then take it up with my credit card company. Service has been great in the past

My order was with a debit card so Small Claims Court will be the next step for me.

Let me know how you get on.
jingo
jingo avatar

89 posts since 20/6/08

30 Jan 2009 19:29
Strummer wrote: How has everyone found dealing with End? Cunts are trying to screw me on a return.

fast delivery. very,very slow on returns.
shedboy66
shedboy66 avatar

1011 posts since 21/9/06

30 Jan 2009 21:52
i found end fine to deal with over the phone but they don't respond to emails unless its about you trying to buy something
John
John avatar

848 posts since 20/9/01

11 Feb 2009 18:34
Strummer wrote: How has everyone found dealing with End? Cunts are trying to screw me on a return.

Complete and utter cunts who can't update their stock levels!
Shiggy
Shiggy avatar

1773 posts since 28/9/03

11 Feb 2009 18:38
popped into the shop the other day. they are opening another shop on the back of the internet site doing so well for them.

however i think they have dropped a major one with the new site. it looks and operates worse than the original. i used to look at products on there prior to a store visit because you got a better view than in there small shop.

i think the website has been changed due to the sheer number of viewers and orders needed to be processed. if anyone needs owt' from teh shop let me know.