Random Fashion Questions: Oki-ni Cap- Order Issues During the Sales


Show original post
Jeeves
Jeeves avatar

285 posts since 22/12/07

17 Jun 2008 21:06
inxdecline wrote: Why don't Oki-Ni take stuff off of their website that is out of stock? I just went to buy that Raf knit and the fucking thing is sold out in all sizes, why keep it up there making me think I can buy it? Evil Says 'email me when back in stock' oh that'll be nice when Raf releases a 'best of collection' in 20 years and they make more of these i'll be first in the queue!

oki-ni get a massive amount of returns. they will email you if anybody sends anything back in your size.

Kingmob07
Kingmob07 avatar

8938 posts since 11/5/07

17 Jun 2008 21:08
Umm bull. I got told that they were out of stock on one item, and it took me to stumble across the same item, newly re-added to the site a few weeks later.
Jeeves
Jeeves avatar

285 posts since 22/12/07

17 Jun 2008 21:09
Homer wrote: Do they still have the store ? Want to check something out before ordering

only online store now.
Chappie
Chappie avatar

4881 posts since 7/6/04

17 Jun 2008 21:10
Don't know about Oki Ni but I've been having a lot of trouble with APC - returned a shirt and have been waiting around a month for the refund, and now they're ignoring my emails.

Shit service!
Kingmob07
Kingmob07 avatar

8938 posts since 11/5/07

17 Jun 2008 21:14
Rira said they're slow with e-mails. Think you'll have to call them in France mate.
Chappie
Chappie avatar

4881 posts since 7/6/04

17 Jun 2008 21:17
tried that and get the answering machineā€¦so leave a message, but no-one gets back to you. It's bollocks!
Jeeves
Jeeves avatar

285 posts since 22/12/07

17 Jun 2008 22:48
Kingmob07 wrote: Umm bull. I got told that they were out of stock on one item, and it took me to stumble across the same item, newly re-added to the site a few weeks later.

thats unlucky for you but its not bull. I have been notified as soon as things have come into stock which i had previously expressed an interest in.
Master
Master avatar

2837 posts since 1/10/03

18 Jun 2008 01:52
Ordered friday afternoon and all 3 items came today everything being correct Cool although the acne(32) and mm(4Cool aids awareness doesnt really fit so if anyone is interested pm me before end of the week or will be sending them back. Will just want what I paid + shipping.

The steven alan on the other hand fits fucking perfect and looks so nice on. Glad I got it Cool
Antmusic
Antmusic avatar

2591 posts since 23/9/06

19 Jun 2008 00:59
ordered the white raf simons hi tops but they have been cancelled as they are out of stock and oki couldnt update their system fast enough apparently. cunts.
aitch
aitch avatar

8921 posts since 19/8/07

19 Jun 2008 01:04
Really hope this doesn't happen to my order. Still haven't heard anything. I'll give them a ring tomorrow, most people got the voicemail yeah? Hate leaving voicemail messages, i always fuck them up mid flight.
Brian Damage
Brian Damage avatar

7986 posts since 21/10/03

19 Jun 2008 01:15
aitch wrote: Hate leaving voicemail messages, i always fuck them up mid flight.

^ same Laughing out loud

chappie i called apc today & yday and got through straight away, as I have in the past. you are trying the mail order number and not like a head office number
Chappie
Chappie avatar

4881 posts since 7/6/04

19 Jun 2008 07:58
I used the number under the 'Contact Us' section. They finally emailed me back to say my money was going through after I told them it was taking the piss.
oki-ni
oki-ni avatar

6 posts since 24/6/08

24 Jun 2008 10:16
Hi Kingmob07,

I do apologise to yourself and anyone else who has had problems ordering from us.

We admit that we have had significant problems with our warehouse and have improved our customer services no end.

I realise that this apology has come too late for many of you but if I can help in anyway please message me and I will do my best.

Regards,

david@oki-ni.com
ala*
ala* avatar

3001 posts since 20/2/03

24 Jun 2008 12:14
Jeeves wrote:
Homer wrote: Do they still have the store ? Want to check something out before ordering

only online store now.

although there's a space on neal st, covent garden, with Oki-Ni all over the windows - looks like something might be opening soon..

not much use for homer, admittedly..

dave@oki-ni, is this going to be a new shop?
FrIEND
FrIEND avatar

13422 posts since 27/11/03

24 Jun 2008 12:42
I love it when shop representatives post on fuk.
Master
Master avatar

2837 posts since 1/10/03

24 Jun 2008 18:36
FrIEND wrote: I love it when shop representatives post on fuk.
oki-ni
oki-ni avatar

6 posts since 24/6/08

25 Jun 2008 09:45
Hi Jeeves,

We are looking at locations for a store, however it is unlikely that the space on Neal Street will be opened as an oki-ni store. We are using the space for advertising until the owner of the store opens their doors.

I want to make it clear that I am not on here trying to promote oki-ni in anyway. I understand that there has been problems in the past and that some users of this forum will have had a negative experience - for that I apologise. We are doing everything we can to resolve previous mistakes.

Regards,

David
guffer
guffer avatar

8474 posts since 28/5/04

25 Jun 2008 09:46
when does the sale start dave?
Brian Damage
Brian Damage avatar

7986 posts since 21/10/03

25 Jun 2008 09:53
taosiukei wrote:
FrIEND wrote: I love it when shop representatives post on fuk up there with people posting cue pictures.
eliot_a
eliot_a avatar

1720 posts since 31/1/06

25 Jun 2008 10:38
I order 3 items on sunday and came on tuesday, and no problems at all, flawless service i received. Items are all perfect! Nice outer bag it came in too.