Onu Clothing - Shite - 1/10

Ordered an XL, was sent an L. Asked for an exchange and no response. You have to email to confirm return also, no response.

Opened a Paypal claim. Get an email the same day saying return, no XL available, will also refund return postage.

Send back special delivery as item was expensive, got there last Friday. Had to email yesterday to ask for refund.

Refunded, no return costs though. Opened a Paypal claim for return postage.

Will never in my life use again. So glad I paid with Paypal.

Shop was open with fair bit of stock at big discounts today. Some good Gitman and Vetra items.

They'd been taken over by 4M right?

Harmony Paris 0/10

After two weeks got an email that my item was out of stock and that I would get a refund. Only got this because I send them a message myself that they hadn't shipped it after a week..

Three weeks and two mails later and still no refund

avoid

So what the ceased trading all about then?

I can somewhat relate.

I sent back a pair of trousers on 7th March and they arrived back in Paris with them on the 12th. I sent two emails chasing them about it and only got a response on the 26th. A further four emails were sent asking about my refund before I got another reply. No refund showing on my card so sent another three emails before getting a further response.

Finally got a refund on 19th April over a month after they'd received the goods back. It was more the fact I had to chase them so much that was the infuriating part. It's a shame as they do some nice stuff, but I'll not be ordering directly from them again.

Anyone used Moda Operandi?

Thanks