Random Fashion Questions: Online Store Reviews


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carl lewis
carl lewis avatar

23965 posts since 14/10/04

19 Jun 2009 22:28
Store: Red Square Clothing- http://www.redsquareclothing.co.uk

Service: Excellent

Delivery Times: Next Day Delivery

Good Point: Good sales discount and preview, quick delivery.

Bad Points: Site crashed due to the amount of people trying to access the page.

Score: 7/10
Noble Locks
Noble Locks avatar

66963 posts since 10/7/03

20 Jun 2009 09:55
carl lewis wrote: Store: www.hash-clothing.co.uk

Service: Excellent

Delivery Times: Next Day Delivery

Good Point: Good sales discount and preview, quick delivery. card refunded the second the item i bought that was too big arrived back with them, and the email correspondence was superb as well.

Bad Points: none that i am aware of.

Score: 10/10
Ulster_Blue
Ulster_Blue avatar

5550 posts since 16/7/06

20 Jun 2009 10:07
Hash were excellent with me too, super quick delivery and some nice brands.
Footasylum
Footasylum avatar

9 posts since 11/6/09

23 Jun 2009 17:15
Hi again Carl,

Would you consider the live chat to be an important aspect of an online store?

Regards, Chris
unCouth
unCouth avatar

6883 posts since 3/11/07

23 Jun 2009 22:05
Strummer wrote: End Clothing are shite on returns. Offered me a credit note despite item being returned in 7 days. Had to threaten legal action after 5 weeks to get it resolved.

Doesn't bode well for me. I better ring them tomorrow.
carl lewis
carl lewis avatar

23965 posts since 14/10/04

23 Jun 2009 23:24
Hi Chris……In my experience 8 out of 10 times it a total waste of time, as you chatting to someone who has no knowledge of the products or passion, tells you what you have read on the site already. In large chain sure as yours waste of time. Works well with the smaller stores as they actually care.
Brian Damage
Brian Damage avatar

8027 posts since 21/10/03

23 Jun 2009 23:27
Ulster_Blue wrote: Hash were excellent with me too, super quick delivery and some nice brands.
carl lewis
carl lewis avatar

23965 posts since 14/10/04

24 Jun 2009 22:29
Store: Goodlife - http://www.goodlifestore.co.uk

Service: Very Good

Delivery Times: Good

Good Point: Good mail order service. Good range of Kaws product. Friendly and knowledge staff. Excellent Sales

Bad Points: Once you made your payment over the phone, they what you to email your address over, even though you have given the address over the phone Puzzled

Score: 8/10

Noble Locks
Noble Locks avatar

66963 posts since 10/7/03

27 Jun 2009 13:36
carl lewis wrote: Store: Goodlife - www.focuspocus.co.uk

Service: Shit

Delivery Times: Shit

Good Point: Fuck All.

Bad Points: Take your money, no email confirmation, no delivery, no fuck all.

Score: 0/10
robii
robii avatar

18857 posts since 8/9/06

27 Jun 2009 15:37
Xerxes wrote: Store: Dpmhi - http://www.dpmhi.com

Service:

Delivery Times: Slow Shipping

Good Point: Always good prices in the sale

Bad Points: awful email response

Score: 7/10

7 out of 10 even though they're crap at everything but reducing their prices? Laughing out loud

Xerxes wrote: —————————————————————————

Store: Uniqlo - http://www.uniqlo.co.uk/

Score: 4.5/10

Never heard anybody moan about Uniqlo's online store apart from that they never update their site with new stock. Never had any problems personally

robii
robii avatar

18857 posts since 8/9/06

27 Jun 2009 15:38
Noble Locks wrote:
carl lewis wrote: Store: Browns - www.brownsfashion.com

Service: Shit

Delivery Times: Shit

Good Point: Fuck All.

Bad Points: no email confirmation, no delivery, no fuck all.

Score: 0/10
carl lewis
carl lewis avatar

23965 posts since 14/10/04

27 Jun 2009 21:40
Haven - Marked down the value and put as gift……excellent no customs
carl lewis
carl lewis avatar

23965 posts since 14/10/04

27 Jun 2009 21:45
Yeah Robbi….that was a bit high more like 4-5/10….always like dpmhi sales…happens every year with the crap delivery.

Noble what did you order from them? Goodlife is about 3 days if you order on a weekend.

Focus Pocus sent the email confirmation to me straightaway, delievery was quick also.




Noble Locks
Noble Locks avatar

66963 posts since 10/7/03

28 Jun 2009 08:51
shorts last tuesday…..emailed them yesterday after no email or goods, but money taken from bank wednesday. which was fair enuff but should i have to ask where they are four days later when they say they are next day delivery and charge accordingly?
you decide.

Hi Gary,

I have the shorts ready to ship to you. Sorry for the delay, we've just moved out Edinburgh store and things have been a little crazy.

I'll send them out first thing on Monday.
MrBigStuff
MrBigStuff avatar

2490 posts since 6/3/09

28 Jun 2009 08:57
thats shocking service. tell them to refund your card and not to bother.
MrBigStuff
MrBigStuff avatar

2490 posts since 6/3/09

28 Jun 2009 09:01
piked up some vibskov rom asos..paid for next day delivery, got an email of them at 2.30pm stating the goods were held up and wont be here until monday. they reunded my postage and gave 10% discount off next order. fair enough.
unCouth
unCouth avatar

6883 posts since 3/11/07

4 Jul 2009 10:50
Store: End Clothing
Service: Disappointing

Delivery Times: Initially Fast

Good Point: First order was really quick and they were friendly enough to talk too.

Bad Points: They initally messed up my order, so i returned the item i wanted changing. A week later nothing had arrived so i called and they said they couldn't find the item i'd sent back even though royal mail had stated it was delivered. I called the next day with the royal mail tracking number and they said they'd found it and had sent replacements. A week later still nothing so i call them up and ask what's going on and they told me they had no sperry bahamas left so they'd refund me instead.

Score: 6/10


Store: Oi Polloi

Service: Excellent

Delivery Times: Ordered at 11.30am got the next day at 8.30am

Good Point: Ridiculously fast and a written thank you, which is always a nice touch.

Bad Points: none

Score: 10/10




Store: ASOS

Service: Very Good

Delivery Times: Quick

Good Point: Returns were dealt with really quickly after i needed a different size.

Bad Points: none

Score: 10/10
NumBerS
NumBerS avatar

3352 posts since 5/3/04

4 Jul 2009 12:54
Store: Oi Polloi

Service: Excellent

Delivery Times: Ordered at 11.30am got the next day at 8.30am

Good Point: Ridiculously fast and a written thank you, which is always a nice touch.

Bad Points: none

Score: 10/10


Concur 100% about oi polloi, had a few queries before i ordered a couple of items, the guy replied real quick and then 2nd time canvassed opinion within the store (well at least he said he did!) delivery was lightening, and the each time a written thank you. very nice.



Store: ASOS

Service: Very Good

Delivery Times: Quick

Good Point: Returns were dealt with really quickly after i needed a different size.

Bad Points: none

Score: 10/10

Best
Best avatar

9918 posts since 21/10/05

8 Jul 2009 15:46
Store: TOPMAN

Service: horrendous

Delivery Times: express delivery at a cost of £5 takes an incredible WEEK AND A HALF

Good Point: None, topman is shit, i should of realised earlier. After I kicked up a fuss they refunded my postage costs.

Bad Points:

- online sale never has any stock even though they still advertise items and send out promo emails
- terrible customer service
- they use Home delivery network as a courier
- premium rate number to call customer services
- unable to locate my home, i live on a major london street 50m away from the tube
- lied about making an attempted delivery
- they are a bunch of cunts

Score: 0/10
carl lewis
carl lewis avatar

23965 posts since 14/10/04

9 Jul 2009 23:28
Store: Crooked Tonuges www.crookedtongues.com

Service: Excellent

Delivery Times: Next Day if Order before 1.30pm

Good Point: Smooth order process, Good range of product pics and nice background infomation on the product too. Nicely packaged, Good sale prices.


Bad Points: None that I came across



Score: 9/10