Random Fashion Questions: Online Store Reviews


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sodomgomorra
sodomgomorra avatar

1603 posts since 24/3/14

posted 22 Jun 2018 09:40, edited 22 Jun 2018 09:40
Sneakerboy AU
zero/10

Waking me up in the middle of the night with a text message announcing their sale. Opt out also doesn't work.
Centurionone
Centurionone avatar

1621 posts since 30/3/11

22 Jun 2018 10:18
If AU stands for Australia, then it makes sense due to time difference. I can't imagine that their mail shot is timed all differently for their clientele.
generic_guy
generic_guy avatar

9979 posts since 16/9/02

22 Jun 2018 11:08
Peggs and Co.
Absolutely top service, got my dispatch notice and tracking details within an hour or so of ordering.
Was a small issue with the jacket and they responded to my mail almost immediately and were really helpful and apologetic.

It's when there's a problem that the good places really shine.
It isn't that hard, if something is wrong just say sorry this has happened and work with the customer to find a solution but lots of places seem to struggle with this.

Had a really annoying experience with Il Bussetto a while back with a crappy iPhone case and I will never ever use them again, even though in the end I got what I wanted.

LFC
LFC avatar

5660 posts since 14/6/11

10 Jul 2018 14:56
Goodhood - 1/10

Fuckin jokers.

Emailed them 6 minutes after making my order to cancel it, which it says can be done in their terms and conditions.

This was Saturday morning around 9:45am

Wait 2 days and my order gets shipped Monday.

Get an email Tuesday saying their webstore service is that fast they didn’t get chance to cancel it Laughing out loud

They now want £7 so I can return it using DPD or pay other postage myself and send it my own way.

Fuck off. Will never ever use again.
diederik
diederik avatar

3300 posts since 16/8/11

10 Jul 2018 22:48
Can't you just refuse delivery so it will be returned to sender?
LFC
LFC avatar

5660 posts since 14/6/11

11 Jul 2018 04:33
Courier dropped it in to my car port so had no say in it but that would have been a good idea.
Razorlight123
Razorlight123 avatar

4993 posts since 13/1/10

posted 11 Jul 2018 05:47, edited 11 Jul 2018 05:47
If you paid by PayPal they reimburse you for returns payments …


https://www.paypal.com/uk/webapps/mpp/refunded-returns

Read terms and conditions first.
LFC
LFC avatar

5660 posts since 14/6/11

11 Jul 2018 06:25
Thanks man but paid by debit card
1234589
1234589 avatar

959 posts since 1/6/10

11 Jul 2018 12:30
A Kind of Guise - 10/10

Quick to answer a sale query by email, site was easy to use and they include detailed measurements of everything (not sure why own-brand sites don’t do this more often).

Order dispatched within a few hours, received it less than 24hrs later to the UK from Germany. Great packaging, some nice touches like postcards from the lookbook, branded book of matches, handwritten thank you note etc.

Quality of their shirts is excellent especially at sale price, fit is perfect for me too. Very impressed.
Egan
Egan avatar

464 posts since 17/10/11

15 Jul 2018 20:05
Anyone vouch for forward?
maximus
maximus avatar

1744 posts since 13/7/06

22 Jul 2018 18:04
Anyone ordered from here?

https://www.uk.forzieri.com

They have a promotion of 25% off certain things but they don’t ship till mid August, but weird?
Rexasaurus
Rexasaurus avatar

11 posts since 8/10/13

22 Jul 2018 18:38
Ordered something for girlfriend in the past and no problems at all. It arrived within two days. Can't help on the mid August thing though
maximus
maximus avatar

1744 posts since 13/7/06

22 Jul 2018 18:40
Cool if they’re legit I can’t see it being a problem
sofashionmuchamaze
sofashionmuchamaze avatar

856 posts since 12/12/13

24 Jul 2018 08:43
https://afurastore.com/

Their shop is fine, but online communication is nearly non existent. They sent me a wrong size. Didn't reply to email within a week. Eventually they answered on Facebook and said they can swap it using a courier, but they never sent one. Still waiting.
Fuzzyduck121
Fuzzyduck121 avatar

1623 posts since 14/12/12

24 Jul 2018 15:44
1234589 wrote: A Kind of Guise - 10/10

Quick to answer a sale query by email, site was easy to use and they include detailed measurements of everything (not sure why own-brand sites don’t do this more often).

Order dispatched within a few hours, received it less than 24hrs later to the UK from Germany. Great packaging, some nice touches like postcards from the lookbook, branded book of matches, handwritten thank you note etc.

Quality of their shirts is excellent especially at sale price, fit is perfect for me too. Very impressed.

AKOG stuff is insane quality, great brand, expensive but german made so good details and quality
sodomgomorra
sodomgomorra avatar

1603 posts since 24/3/14

24 Jul 2018 16:19
sofashionmuchamaze wrote: https://afurastore.com/

Their shop is fine, but online communication is nearly non existent. They sent me a wrong size. Didn't reply to email within a week. Eventually they answered on Facebook and said they can swap it using a courier, but they never sent one. Still waiting.

Instore service isn't much better tbh.
burny
burny avatar

6027 posts since 25/5/06

24 Jul 2018 19:17
Anyone ordered from Oi Polloi in the past week? Amazingly managed to find something there cheaper than elsewhere, but not heard anything from them since I ordered on friday. Might need to call them I guess.
burny
burny avatar

6027 posts since 25/5/06

24 Jul 2018 19:19
I also ordered from them because they’re UK based and I assumed quick shipping.

I ordered a couple of things from Our Legacy on Monday which are arriving tomorrow, so should have just ordered everything from them. Lesson learned.
generic_guy
generic_guy avatar

9979 posts since 16/9/02

24 Jul 2018 20:11
Oi Polloi are fucking dreadful at sale time, expect an email 7-10 days after they confirmed your order to say whatever you ordered is out of stock.
burny
burny avatar

6027 posts since 25/5/06

25 Jul 2018 05:52
Lesson learned. Cry

Won’t happen again.