LFC
6044 posts since 14/6/11
19 Apr 2019 07:05
Onu Clothing - Shite - 1/10
Ordered an XL, was sent an L. Asked for an exchange and no response. You have to email to confirm return also, no response.
Opened a Paypal claim. Get an email the same day saying return, no XL available, will also refund return postage.
Send back special delivery as item was expensive, got there last Friday. Had to email yesterday to ask for refund.
Refunded, no return costs though. Opened a Paypal claim for return postage.
Will never in my life use again. So glad I paid with Paypal.
28 Apr 2019 22:40
I’m sure this is the wrong place for this, but just seen that Present has ceased trading.
28 Apr 2019 22:56
Shop was open with fair bit of stock at big discounts today. Some good Gitman and Vetra items.
29 Apr 2019 18:12
They'd been taken over by 4M right?
29 Apr 2019 19:50
Doubt it
toin
2139 posts since 1/4/13
29 Apr 2019 21:07
Harmony Paris 0/10
After two weeks got an email that my item was out of stock and that I would get a refund. Only got this because I send them a message myself that they hadn't shipped it after a week..
Three weeks and two mails later and still no refund
avoid
posted 30 Apr 2019 07:31, edited 30 Apr 2019 07:31
So what the ceased trading all about then?
30 Apr 2019 07:48
4M consolidating their brands? Might just become an 18Montrose
30 Apr 2019 12:06
toin wrote: Harmony Paris 0/10
After two weeks got an email that my item was out of stock and that I would get a refund. Only got this because I send them a message myself that they hadn't shipped it after a week..
Three weeks and two mails later and still no refund
avoid
I can somewhat relate.
I sent back a pair of trousers on 7th March and they arrived back in Paris with them on the 12th. I sent two emails chasing them about it and only got a response on the 26th. A further four emails were sent asking about my refund before I got another reply. No refund showing on my card so sent another three emails before getting a further response.
Finally got a refund on 19th April over a month after they'd received the goods back. It was more the fact I had to chase them so much that was the infuriating part. It's a shame as they do some nice stuff, but I'll not be ordering directly from them again.
8 May 2019 14:47
The Great Divide
Bought a Lady White Co sweatshirt heavily reduced in their sale, they sent out a similar sweatshirt from a different brand. Item I had ordered was no longer in stock, but they offered me anything they had from Lady White at the same price I originally paid. Took ages to sort in the end, but proper sound.
LFC
6044 posts since 14/6/11
10 Jun 2019 17:20
Anyone used Moda Operandi?
Thanks
Dee
12199 posts since 22/11/07
2 Jul 2019 13:10
Mr Porter & Doddle are piss poor, would advise anyone to swerve using their partners Doddle for returns.
16 Jul 2019 08:58
Might have said this before but Matches Fashion are insanely fast. Ordered at 5pm yesterday with their 2-3 day shipping option and arrived today. Been like that every time I've ordered.
16 Jul 2019 10:16
DSM are shithouses.
They had a US/UK size guide for the item which was completely wrong and meant the shoes I received were the wrong size.
Despite accepting it was their fault they refused to refund my return postage.
Said I should have contacted them for a return label even though I did this and was told to send it myself.
swede
10512 posts since 21/3/09
16 Jul 2019 10:28
some more of those soloist trainers GG?
misled
4496 posts since 3/1/02
16 Jul 2019 12:14
Great service from Oi Polloi. Had placed an order this morning then got the 20% off email. Phoned and they had the order cancelled (couldn't add code to the current order) allowing me to order again within about 2 mins. Two of the items had been reduced further as well so saved me a lot.
