18 Jun 2020 17:07
Tucked away in the FAQs and not prominent in the header like it should be if they’re struggling with fulfilment. I’m in the e-commerce game and we’re a much smaller outfit in them but we’re now able to shift pallets worth of 300kg+ eqpt out in a 24hr timeframe with no issues. Not having it.
posted 18 Jun 2020 17:38, edited 18 Jun 2020 17:38
Can't believe people are seriously moaning that their orders are taking longer to arrive.
18 Jun 2020 17:46
I’m actually not that bothered that it’s taking longer than usual to arrive tbh. Not as if I’m going anywhere.
What is bothering me I suppose is the lack of comms from them. These things are easy to automate.
30 Jun 2020 08:12
Ordered 7.30am yesterday and arrived 8.35 this morning, well packed with a copy of the EG AW20 Lookbook. Impressive.
2 Jul 2020 11:52
Moda Operandi - Not sure on this one, definite pros and cons.
Here's a breakdown of the order details.
£328.00 - 40% off RRP for something that is at least £100 extra in UK anyway.
Shipping & Packaging
The shipping time was very impressive. DHL from Ohio at 2:46pm on 30th June, delivered in W. Sussex at 12:12 on 2nd July.
However, £52 seems ridiculous! I am wondering if the fact that duties are low and tax is not extreme that it could be worse, but still. Not sure why Tax and Duties are separate but there you go.
I have saved approx £200 from ordering in the UK, but I can't quite see how the parcel costs £52 to ship, when they charge $15 in the US.
2 Jul 2020 14:08
I guess the service meets the price, but I am not clambering for it that much that I need to pay a premium.
I know that most couriers hate working for clients like YNAP and Matches because they expect the world so maybe its how they get back at them.
15 Jul 2020 17:31
All Blues Co (Leeds)
Have a physical shop but no web presence, very active on Instagram, purchases arranged via DM on there.
Payment is via bank transfer but quick postage and very good communication. Carry some good brands that aren't readily available elsewhere. Rugged Ivy / 70s prep vibes. Recommended!
15 Jul 2020 19:49
Superstitch Paris (denim alteration)
Not technically a traditional shop. Mailed in a pair for tapering from UK on 19/05/20. Still waiting for them to come back. Doesn’t reply to any messages. Only answered his phone once and told me they were posted back on 22/06/20. Want to believe him but it doesn’t take something 3weeks from France to UK COVID or not.
Jeans were brand new too….. pretty pissed off!!
15 Jul 2020 20:40
French post is dreadful. I can tell you 3 weeks is normal and 6 weeks is even possible. Used to get lots posted over from Pigalle store and took forever.
15 Jul 2020 20:59
Thought as much and knew I was being impatient. It’s just the lack of response from him is pissing me off more. Only takes 30secs to send a reassuring message!