Random Fashion Questions: Online Store Reviews


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Rirawin
Rirawin avatar

9537 posts since 17/7/05

posted 1 Oct 2020 15:51, edited 1 Oct 2020 15:51
In contrast to what people have experienced with Huh Store. I ordered a Hay lamp and butler stool from http://byflou.com/ during their 20% off anniversary campaign. Despite the shit conversion rate from euros it worked out more like 35% off. They contacted me 24 hours after placing the order informing me that they had placed the order with Hay and it would take up to 4 weeks for them to receive it. Week 3 rolled round they contacted me again to say the items were due to arrive to them on time and that they would inspect the items before forwarding onto me. Week 4 came, confirmed arrival and said they would ship by the end of the week. Did as they promised and received my order 5 weeks after placing my order.
Hanto
Hanto avatar

3115 posts since 30/11/09

13 Oct 2020 08:38
MODES:

Great experience. Customer service is Italy based (naturally), but they have a UK number and the team speak perfect English. Delivery was via DHL, and was free, with free returns, I think on all orders.

Only problem, which was my fault partially, was I saw they had 10% Topcashback, so cancelled the order to place it again. I had to wait about 3 days for the items to come back in stock on their system, but could have been because of the weekend. Will see how it pans out with the Topcashback, as I have returned one size, but they have based it on the RRP of the order. Having said that, I received a payout from Garbstore, despite returning the item, so not sure how hot some companies are on this sort of stuff!
gawkrodger
gawkrodger avatar

7640 posts since 4/11/08

10 Dec 2020 19:08
Cruise, Flannels etc - as they're Mike Ashley owned, I assume they're a nightmare for returns?
LFC
LFC avatar

5584 posts since 14/6/11

12 Dec 2020 14:56
Trunk 10/10

Ordered yesterday 8:25am. Shipped 10:35am. Arrived today 1:30pm.

Brilliant service and 15% off first orders then get sent another 10% code for next order Cool
morgan
morgan avatar

1131 posts since 22/2/11

17 Dec 2020 11:44
Marrkt

Beginning to take the piss with 37% charge.

I’ve asked for my gear back as they don’t even list half of it even though brand new with no explanation.

But 37% is a fuckin joke.

generic_guy
generic_guy avatar

9970 posts since 16/9/02

17 Dec 2020 12:26
37% is ludicrous, thought it was 30% and that's bad enough.
They do have some good deals but their listings are so lazy, been looking at denim on there and here's so little detail and only two pics.
Hanto
Hanto avatar

3115 posts since 30/11/09

17 Dec 2020 14:01
Not worth charging 30% for so little. I know they have an audience but the reach can't be that high to charge that much. They're hardly Bonhams FFS.
morgan
morgan avatar

1131 posts since 22/2/11

17 Dec 2020 15:05
I thought Grailed was bad when they went all eBay but this is different.

If you can’t be arsed and have loads of money it’s fine I suppose.
Hanto
Hanto avatar

3115 posts since 30/11/09

17 Dec 2020 15:31
But the prices they suggest too are complete crap. I had a new pair of limited release Vibergs to offer. After fees I'd have got about £300. The retail is at least £800.
Crackajack
Crackajack avatar

7960 posts since 21/4/05

17 Dec 2020 17:01
I sent a bunch of stuff and it's worked out OK - BUT I would say items you are concerned about agree a price range before sending. I feel I have got some bargains on there as a purchaser. I guess you can check what you would have got via eBay etc and work out the convenience factor.

I have some Alden shoes and John Lofgren boots and the hit as a % on Marrkt seems too much, but then I see similar Alden on eBay not selling. Partly if you are in the market for £600-800 shoes most people will want brand new.

Seventyfour
Seventyfour avatar

9370 posts since 6/10/05

27 Dec 2020 16:55
Does anyone know if this is legit? WWW.LOOXS.CO.UK looks like brum based reseller site, anyone know anything about it?
zappa1903
zappa1903 avatar

458 posts since 26/8/14

27 Dec 2020 18:05
Looks overpriced if anything
Seventyfour
Seventyfour avatar

9370 posts since 6/10/05

27 Dec 2020 18:38
zappa1903 wrote: Looks overpriced if anything

I want a pair of Essentials sweatpants, price seems to be average resale price, but they suposedly have every size and colour. The amount of snydes about is making me wonder.
zappa1903
zappa1903 avatar

458 posts since 26/8/14

27 Dec 2020 18:41
I was just going by the prices of some of the Nike’s and yeezys, seems a bit suspect but you never know. Can you not buy with PayPal and return if not 100% happy?
LFC
LFC avatar

5584 posts since 14/6/11

27 Dec 2020 18:47
Seventyfour wrote:
zappa1903 wrote: Looks overpriced if anything

I want a pair of Essentials sweatpants, price seems to be average resale price, but they suposedly have every size and colour. The amount of snydes about is making me wonder.

Soon as you add them to bag £25 comes off. Does seem suspect as they haven’t got all sizes available but all “normal” available sizes as in no xxl or xs. If you get them mate I can always compare to mine for you just give us a shout.
Seventyfour
Seventyfour avatar

9370 posts since 6/10/05

27 Dec 2020 18:52
LFC wrote:
Seventyfour wrote:
zappa1903 wrote: Looks overpriced if anything

I want a pair of Essentials sweatpants, price seems to be average resale price, but they suposedly have every size and colour. The amount of snydes about is making me wonder.

Soon as you add them to bag £25 comes off. Does seem suspect as they haven’t got all sizes available but all “normal” available sizes as in no xxl or xs. If you get them mate I can always compare to mine for you just give us a shout.

They are on ebay but it says on their page to buy from their store directly for a £20 discount. Which again is sus
Seventyfour
Seventyfour avatar

9370 posts since 6/10/05

27 Dec 2020 18:57
Gone through to checkout and the only options to pay are credit /debit card or klarna.
No returns all sales final too.
Fuck it don't trust it.
Davinho
Davinho avatar

2378 posts since 2/12/08

27 Dec 2020 19:39
Escentual: order of CDG2 was returned to sender by royal mail after 1st attempted delivery. No idea why. Emailed them and they sent a new bottle out the next day, before the original bottle arrived back with them Cool great customer service when they must be mad busy, always seem to be cheapest for CDG fragrances too.
Birdman
Birdman avatar

1559 posts since 10/3/10

28 Dec 2020 08:09
Thread - ordered some Tam Dao for the wife using the £20 off someone posted, which was a good deal (thanks whoever posted) - it took a bit longer to arrive so they gave me a voucher for £10 off next purchase with no minimum spend. Customer service was decent.
16simon
16simon avatar

593 posts since 21/4/11

28 Dec 2020 09:47
Matches - sale purchase on Boxing Day with standard delivery and I've got a DHL delivery timeslot later today.

Mr Porter - same as above but delivery not until 30th.