It's no different than what happened with Wesfarmers taking over Homebase and gutting the DIY part and trying to sell loads of BBQs, or UPS buying Italian courier services and saying that they will cut out lunch breaks to increase productivity, ignoring the efforts made by unions to get those culturual elements of work formulised in the first place. Essentially, it comes down to understanding your market and audience.
Completely get that (I used to work in M&A Advisory, so many horror stories…). But this is something so public and so emotional. John Henry literally would've had to pick up the phone to Klopp to find out how bad of an idea this was.
I guess that's what I mean. It's the same thing, but actually means something and is the same scenario on steroids! It's more to do with being completely out of touch and is the sceanrios above, but with something that actually matters to people.
I guess a similar business example is something like Cadbury shifting production from Bornville. Bottom line/revenue is one thing; killing the essence of the thing that you invested, and what helped make it what it was, is another. Same thing here but much more; I'm definitely a casual Spurs fan, but some people's whole lives revolve around their club in some cases. I only have to look at my Grandad for that.
