General Discussion: ROYAL MAIL


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swede
swede avatar

7948 posts since 21/3/09

27 Feb 2018 13:05
best get your story straight imo
Dee
Dee avatar

11190 posts since 22/11/07

27 Feb 2018 14:43
It was a £700 item, I think initial postage was around 80 or 90 quid fully insured, or I read it wrong on the auto service machines so just went with the int signed and tracked.
padawan
padawan avatar

4052 posts since 27/6/03

27 Feb 2018 15:05
Can imagine RM and CC saying it the others responsibility.
Dee
Dee avatar

11190 posts since 22/11/07

27 Feb 2018 15:34
Hoping its a delay or a strike. contacted the store to see if they've heard anything
padawan
padawan avatar

4052 posts since 27/6/03

27 Feb 2018 16:25
Fingers crossed it’s the “Beast”
Dee
Dee avatar

11190 posts since 22/11/07

posted 28 Feb 2018 09:41, edited 28 Feb 2018 09:41
Rirawin wrote: Have you tried tracking it on https://www.postnord.se/en ?

Thanks, received an answer from them this morning and the parcel is at a service point, they want me to bring ID to pick it up!!? Contacted NG as it was addressed to PO Box address. Hopefully the'll still refund if it goes over the 14 days.

LFC
LFC avatar

3694 posts since 14/6/11

19 Apr 2018 08:24

Anyone ever had this pending message? It’s an item coming my way, but it’s been like that since receiving the tracking number.
Razorlight123
Razorlight123 avatar

4421 posts since 13/1/10

19 Apr 2018 09:25
Yeah man, most likely the person pre-purchased online, and has yet to drop off at post office.
LFC
LFC avatar

3694 posts since 14/6/11

19 Apr 2018 10:00
Ah right. Thanks very much mateCool
swiftus
swiftus avatar

762 posts since 1/7/09

19 Apr 2018 10:19
Signed For items may not have tracking info if they're using a business account, at least until RM try to deliver the item.
LFC
LFC avatar

3694 posts since 14/6/11

19 Apr 2018 11:41
Cool, thanks man.
padawan
padawan avatar

4052 posts since 27/6/03

19 Apr 2018 13:07
Razorlight123 wrote: Yeah man, most likely the person pre-purchased online, and has yet to drop off at post office.

yip
jvalley
jvalley avatar

391 posts since 17/6/12

posted 17 Jul 2018 15:54, edited 17 Jul 2018 15:54
edit - ignore that turns out its lost
carl lewis
carl lewis avatar

23634 posts since 14/10/04

10 Jan 2019 08:55
DPD on their way to over take Yodel
jplxx
jplxx avatar

1187 posts since 3/11/09

26 Mar 2019 20:46
Wonder if anyone’s had this situation come up.

Sold a shirt insured/tracked and it arrived and the buyer complained there was a burn stain on it and there was no way I had done it or was there before I sent it so asked him about the packaging and he fished through his bins and found the packaging clearly has a cigarette burn hole through it. I sent it in a grey plastic mail bag.

What I do now? Give a refund and get the item back then send it to Royal Mail? Are they going to try and fuck me saying it should be packaged better?

Total nightmare
LFC
LFC avatar

3694 posts since 14/6/11

26 Mar 2019 21:05
Royal Mail have always been pretty good with stuff like this for me. Can take quite a while but you should get your money back once you’ve filled in all their shit. As long as it was sent insured they should pay out.
jplxx
jplxx avatar

1187 posts since 3/11/09

26 Jun 2019 11:21
right so i sold an item on eBay posted to france gave the person the tracking number etc. and they've just made a claim they didn't receive it. its been two months since i posted it and i just tracked it and its been sitting at their depot for so long and just two days ago it last tracked its getting returned to me which is annoying cause i updated the listing the day i sent it with the tracking and annoying the cunt took this long to say they hadn't received it yet.

hows ebay going to do this? they going to make me refund the postage even though the daft cunt didn't go pick it up and i'm going to need to pay to post it out again or what? postage alone was £12 so its shite if i need to refund them that and get the item back eventually after selling it.
morgan
morgan avatar

842 posts since 22/2/11

26 Jun 2019 11:30
eBay always err on the buyers side
sodomgomorra
sodomgomorra avatar

1364 posts since 24/3/14

26 Jun 2019 12:15
jplxx wrote: right so i sold an item on eBay posted to france gave the person the tracking number etc. and they've just made a claim they didn't receive it. its been two months since i posted it and i just tracked it and its been sitting at their depot for so long and just two days ago it last tracked its getting returned to me which is annoying cause i updated the listing the day i sent it with the tracking and annoying the cunt took this long to say they hadn't received it yet.

hows ebay going to do this? they going to make me refund the postage even though the daft cunt didn't go pick it up and i'm going to need to pay to post it out again or what? postage alone was £12 so its shite if i need to refund them that and get the item back eventually after selling it.

I was under the impression that failing to pick-up, is similar to failing to accept - i.e. refusing the package. Causing the buyer to nullify the money back guarantee. I've had this twice, though not recently, ending up with both the goods AND the funds.






sodomgomorra
sodomgomorra avatar

1364 posts since 24/3/14

26 Jun 2019 12:15
morgan wrote: eBay always err on the buyers side

But this is also very much true.