General Discussion: ROYAL MAIL


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swede
swede avatar

8705 posts since 21/3/09

5 Jun 2020 12:23
you checked parcel shop is open? had similar issue once and turned out the offy I was having it delivered to had shut up shop
caol87
caol87 avatar

2138 posts since 28/6/14

5 Jun 2020 13:10
swede wrote: you checked parcel shop is open? had similar issue once and turned out the offy I was having it delivered to had shut up shop

Hmmm, no haven't checked, thing is my local one shut up shop recently and only just started doing Hermes pick ups again the other day, this one i sent it to is a bit further away but has stayed open doing Hermes stuff, wouldn't it be typical if that one has now closed when my local just started again, ffs
padawan
padawan avatar

4290 posts since 27/6/03

5 Jun 2020 13:22
Ordered from shop in Bristol and from eBay japan last friday - both delivered today. Bristol order was recorded and recommended by RM as best for next day as going thru quicker?!?! Puzzled
swede
swede avatar

8705 posts since 21/3/09

5 Jun 2020 13:41
everything is taking forever through RM at the moment. fucking annoying
Kadafi39
Kadafi39 avatar

1666 posts since 30/10/09

5 Jun 2020 15:00
swede wrote: everything is taking forever through RM at the moment. fucking annoying

Apparently special delivery is the only service running as normal… cost me £7 to send a fucking letter the other day. Im talking about 3 pages of A4 folded in a normal envelope… £7!
caol87
caol87 avatar

2138 posts since 28/6/14

5 Jun 2020 15:24
swede wrote: you checked parcel shop is open? had similar issue once and turned out the offy I was having it delivered to had shut up shop

Contacted Arket directly they say its going back and forth because there hasn't been a courier available to deliver it as there have been lots of them furloughed

How come i've been getting my regular deliveries still (up until last week anyway)

Hermes customer support is non-existent, found the number on their website but number goes dead, online chat is just a bot and can't get through to an actual human

Anyway Arket have escalated it with Hermes but not holding out much hope

The parcel shop is open btw…
jplxx
jplxx avatar

1497 posts since 3/11/09

6 Jun 2020 03:42
Kadafi39 wrote:
swede wrote: everything is taking forever through RM at the moment. fucking annoying

Apparently special delivery is the only service running as normal… cost me £7 to send a fucking letter the other day. Im talking about 3 pages of A4 folded in a normal envelope… £7!
post office whenever I go post something 1st class special tell me it’ll take 3 weeks but usually only takes 5 days. Special delivery they say is only service to guarantee next day but twice in the last month it’s taken 2 days.
Rirawin
Rirawin avatar

9344 posts since 17/7/05

6 Jun 2020 11:12
If it's taken two days and there are no current exceptions to the guarantee due to Covid-19 you can claim back the cost of postage.
carl lewis
carl lewis avatar

23932 posts since 14/10/04

22 Jun 2020 04:20
Hermes Evil

https://www.google.co.uk/amp/s/www.standard.co.uk/news/uk/hermes-parcels-missing-scanning-machine-misreads-postcodes-a4474976.html%3famp
Lucas82
Lucas82 avatar

458 posts since 26/10/09

22 Jun 2020 06:30
ClIcked on this, as I thought fudge was calling out Royal Mail.
illwill
illwill avatar

4017 posts since 17/5/04

posted 27 Jun 2020 17:04, edited 27 Jun 2020 17:04
Are RM back up to speed for 1st/2nd class yet?
smith
smith avatar

10915 posts since 5/5/04

27 Jun 2020 20:48
From my own experience. No.
smith
smith avatar

10915 posts since 5/5/04

posted 29 Jun 2020 10:43, edited 29 Jun 2020 10:43
I had a parcel posted on 19th June from China which turned up today. I have a parcel posted second class tracked with Royal Mail from UK postcode on 22nd of June. It still hasn't shown up.

It's a complete lottery right now.