General Discussion: So, from tomorrow ordering from Europe costs more ...


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Copper
Copper avatar

2962 posts since 29/11/11

posted 2 Feb 2021 14:52, edited 2 Feb 2021 14:52
Davinho wrote: Bit of advice if possible Fukers:

Ordered 2 pairs of running shoes from Runinn first week of January. They’ve been stuck in Spain for weeks and in the meantime I’ve sourced a pair from elsewhere. I got a letter this morning from parcelforce wanting £45 before they deliver the Runinn parcel I no longer need. After 20 days, if I don’t pay, this gets returned to sender.

What’s the easiest way of going about this? Should I pay the charges and sort the return myself? Or don’t pay and allow the parcel to be returned to Spain? WWYD?

I would just wait it out and not pay. If it says it will be returned to sender they can process your refund, surely? Maybe ping Runinn an email after 20 days and day that you didn't want to pay the import charges or whatever and it will be sent back by the Courier?


In other news… not that buy from them but I'm on their mailing list.
Iron Heart:

We are very sad that the UK has left the European Union (EU).


We didn’t want this, didn’t vote for this, but now we – and you, our loyal EU friends and customers – are having to face the unhappy consequences.

We had hoped to protect our EU customers by covering any additional sales taxes you would be charged, we figured that as we would no longer be paying 20% VAT to the UK government on EU sales, we could afford to pay your local country VAT on your behalf. Sadly, the very high additional fees and charges being imposed by the courier companies and the individual EU customs agencies mean that to do this we are heavily penalised, to the extent that we are making significant losses on many individual shipments to EU countries.

We are working very hard on a viable solution.

We are also investigating setting up an operation in the EU so that all EU orders can be shipped from within the EU and you will be able to receive deliveries without additional cost or inconvenience. Of course, this will take some time to implement.

For a short period, we will not be taking orders from EU customers (with immediate effect).

We hope to be able to resume taking orders and making shipments again in March, with new EU processes to be outlined as soon as possible.

We are devastated that this has happened. Rest assured we are working around the clock to try and find a resolution.


generic_guy
generic_guy avatar

9937 posts since 16/9/02

2 Feb 2021 14:53
If you don't pay then I imagine they won't refund your postage but it should still be cheaper than paying then returning?
wembly
wembly avatar

571 posts since 15/1/13

2 Feb 2021 17:15
don't accept and let them return it. but they will charge you postage for that. don't know the fees for parcelforce etc. but here in Germany they increased the postage for the UK by 12 euro or so
Davinho
Davinho avatar

2364 posts since 2/12/08

2 Feb 2021 17:44
Thought so, cheers guys. I’ve used that website a few times in the past and always thought it was a UK site, not that it mattered up until this year. Lesson learned.
amin
amin avatar

1262 posts since 5/11/06

3 Feb 2021 17:40
Looking to purchase something from a private seller in the EU. Do I request the usual ‘gift’ and value as £20? Also, are there delays on packages that are from a private EU seller to someone in the UK or just issues from EU retail stores? Thanks
bungleski
bungleski avatar

528 posts since 21/7/11

3 Feb 2021 19:03
amin wrote: Looking to purchase something from a private seller in the EU. Do I request the usual ‘gift’ and value as £20? Also, are there delays on packages that are from a private EU seller to someone in the UK or just issues from EU retail stores? Thanks

I’ve brought a couple of items this year from private sellers in EU. Definite delays in getting to me.

First item posted 12/01 from Spain, tracking didn’t update for over 2 weeks, stuck at Spanish depot somewhere, then on 29th tracking said shipped to UK, arrived 30th. Marked gift and £20 value, no further charges.
2nd item post 26th in Netherlands, arrived in UK today, but not yet delivered. Marked gift and €25 value so fingers crossed no additional fees here either.
Obviously one moved a lot quicker than the other, but still slower than what you’d expect.
Hanto
Hanto avatar

2958 posts since 30/11/09

3 Feb 2021 19:25
Asking in here as well.

Anyone have any experience of sending packages as a gift? This is on the HMRC site and am just checking if this is right?

Type and value of goods
Gifts worth £135-£630
Customs Duty
2.5%, but rates are lower for some goods - call the helpline

Does this essentially mean that you will only pay 2.5% on a gift parcel marked with a value below £630? Just want to understand as a parcel I am considering with EeePee is approx £800.
amin
amin avatar

1262 posts since 5/11/06

posted 3 Feb 2021 21:30, edited 3 Feb 2021 21:30
^^ tbh, i have always had packages sent to me with a value of £30/50USD and as a gift. I have never had a package lost nor got hit with customs.


bungleski wrote:
amin wrote: Looking to purchase something from a private seller in the EU. Do I request the usual ‘gift’ and value as £20? Also, are there delays on packages that are from a private EU seller to someone in the UK or just issues from EU retail stores? Thanks

I’ve brought a couple of items this year from private sellers in EU. Definite delays in getting to me.

First item posted 12/01 from Spain, tracking didn’t update for over 2 weeks, stuck at Spanish depot somewhere, then on 29th tracking said shipped to UK, arrived 30th. Marked gift and £20 value, no further charges.
2nd item post 26th in Netherlands, arrived in UK today, but not yet delivered. Marked gift and €25 value so fingers crossed no additional fees here either.
Obviously one moved a lot quicker than the other, but still slower than what you’d expect.

Thanks for the info
Scottishmark
Scottishmark avatar

775 posts since 25/1/11

3 Feb 2021 21:46
My item that was “held” in a Spanish warehouse for nearly a month has now left and seems to be en route to me. Wonder if I’m going to get hit with a nice import tax to accompany it.
Scottishmark
Scottishmark avatar

775 posts since 25/1/11

4 Feb 2021 11:52
Scottishmark wrote: My item that was “held” in a Spanish warehouse for nearly a month has now left and seems to be en route to me. Wonder if I’m going to get hit with a nice import tax to accompany it.

My item arrived today. Opened and rifled through by customs but otherwise unharmed. And no additional charges. Laughing out loud
Crackajack
Crackajack avatar

7930 posts since 21/4/05

4 Feb 2021 12:47
Received a belt from Italy via DHL. No custom information included other than stating the contents, no charges. Pleased but seems random Puzzled
RickRude
RickRude avatar

3861 posts since 13/1/12

posted 11 Feb 2021 12:32, edited 11 Feb 2021 12:32
Sold a pair of shoes online and sent them via DPD tracked to Finland in December. They’ve just arrived - back at my house Laughing out loud Laughing out loud Laughing out loud
R
R avatar

13282 posts since 17/5/03

11 Feb 2021 12:59
are you happy with them?
RickRude
RickRude avatar

3861 posts since 13/1/12

11 Feb 2021 13:09
Laughing out loud
scoots75
scoots75 avatar

9 posts since 18/7/09

11 Feb 2021 13:18
Order from Graduate Store in France placed on Tuesday this week arrived today (Glasgow). DHL express, no extra charges either. Brilliant service all round
Dee
Dee avatar

12004 posts since 22/11/07

11 Feb 2021 14:31
If I went to Paris ((later in the yr) never been before!) to pick up an item, its not clothing so it would be hard to explain if the bag was checked, and understanding that there is a customs gate at St Pancake, if I declare an item what kind of proof do I need for value? Ideally would like to declare item(s) something like £30 to £50. It's considerably higher so wouldn't want to use the invoice. Could I say I picked it up at a flea market and if so how do they check?

Alt, is there anyone on here a resident?Smiling
andymakesglasses
andymakesglasses avatar

20552 posts since 26/1/06

11 Feb 2021 15:38
Is this the Brexit you voted for?
Centurionone
Centurionone avatar

1581 posts since 30/3/11

11 Feb 2021 17:02
Dee wrote: If I went to Paris ((later in the yr) never been before!) to pick up an item, its not clothing so it would be hard to explain if the bag was checked, and understanding that there is a customs gate at St Pancake, if I declare an item what kind of proof do I need for value? Ideally would like to declare item(s) something like £30 to £50. It's considerably higher so wouldn't want to use the invoice. Could I say I picked it up at a flea market and if so how do they check?

Alt, is there anyone on here a resident?Smiling

It's hard to advise without knowing what type of item it is but you can always say that it is from your house in France. They are not likely to ask to prove that you own a house but might ask you the address so be prepared for that.
Dee
Dee avatar

12004 posts since 22/11/07

11 Feb 2021 19:31
Cpl of large vases but would fit in a suitcase/large bag
illwill
illwill avatar

4131 posts since 17/5/04

11 Feb 2021 19:41
You'd never be able to show your face in the local again if you got done for smuggling vases.