General Discussion: So, from tomorrow ordering from Europe costs more ...


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Peanuts
Peanuts avatar

374 posts since 17/5/08

5 Jan 2021 14:31
1234589 wrote:
smith wrote: Would be interested to know if there was a customs form label stuck to the box with the value of the items, which I think they legally have to do now?

Or maybe that's just for us sending to EU. Puzzled

Not sure, there was no customs form on the outside. Thought that sometimes DHL labels have the contents value listed next to description under the address, but not the case here.

Hanto wrote: What was the value of the parcel?

€310 in total, so above the threshold.

FYI

Last couple of DHL and Fedex deliveries I've received from outside the EU had no customs duty payable when delivered but I later received a customs invoice 1-2 months later through the post!
Peanuts
Peanuts avatar

374 posts since 17/5/08

5 Jan 2021 14:37
Also, END completely ignoring emails in relation to the VAT question. 3 emails now and no response as to why they're still charging VAT for orders outside the UK to EU.
1234589
1234589 avatar

959 posts since 1/6/10

5 Jan 2021 15:45
Peanuts wrote: FYI

Last couple of DHL and Fedex deliveries I've received from outside the EU had no customs duty payable when delivered but I later received a customs invoice 1-2 months later through the post!

Ah fuck, thanks for the heads up…will have to wait and see then Puzzled
diederik
diederik avatar

3300 posts since 16/8/11

5 Jan 2021 15:51
Amazon UK charging double VAT as well from UK -> EU, super confusing
You basically pay double tax - item marked at GBP 35.98 (includes UK VAT) gets an additional GBP 8.64 added :/
Hanto
Hanto avatar

3162 posts since 30/11/09

5 Jan 2021 15:55
As discussed, full steam ahead with Zenmarket for Japan and Shipito for USA orders. Cry
Mosoona
Mosoona avatar

391 posts since 25/5/15

5 Jan 2021 19:09
Anyone got a rec for Chinese proxies? Looking to pick up some dodgy Guidis from Tao Bao
Anto
Anto avatar

4041 posts since 19/1/12

6 Jan 2021 02:00
Peanuts wrote: Also, END completely ignoring emails in relation to the VAT question. 3 emails now and no response as to why they're still charging VAT for orders outside the UK to EU.

Are they?

On the Italian site there's a banner saying they no longer charge VAT on all orders to EU.
A pair of Red Wing I was eyeing up is 315€, but if I choose size and add to cart is shown at 269€
cutandpaste
cutandpaste avatar

608 posts since 11/6/10

6 Jan 2021 09:20
Surely they will be above the distance selling threshold in the major EU countries?

So will have to register for VAT in those locations.
Peanuts
Peanuts avatar

374 posts since 17/5/08

6 Jan 2021 09:43
Anto wrote:
Peanuts wrote: Also, END completely ignoring emails in relation to the VAT question. 3 emails now and no response as to why they're still charging VAT for orders outside the UK to EU.

Are they?

On the Italian site there's a banner saying they no longer charge VAT on all orders to EU.
A pair of Red Wing I was eyeing up is 315€, but if I choose size and add to cart is shown at 269€

The banner is up as well but on the Irish site (and a couple of other Euro sites) CP's, homewares, etc don't have the Vat removed while other product (eg Acne jeans) do. Redwings also not reduced when added to cart!

Bit of a mess tbh…
seenmy
seenmy avatar

6656 posts since 17/6/06

6 Jan 2021 11:12
on that front not all goods have VAT added to them

I just got charged VAT and duty from Aimeleondore.com though they advertise no additional tax (shipping from netherlands), waiting to see what they say about refunding the £55 vat duty £26 and £11 in processing fee
cutandpaste
cutandpaste avatar

608 posts since 11/6/10

6 Jan 2021 11:36
It’s a mess at the minute.

We are set up to deliver goods to UK customers Duty Paid, like we many businesses will do in say Norway or Switzerland. (From EU DC)

Despite this some customers are being contacted by our shipping provider to pay customs and duties.
seenmy
seenmy avatar

6656 posts since 17/6/06

posted 6 Jan 2021 11:42, edited 6 Jan 2021 11:42
yep total shit show, team in my office trying to find out exactly how we offer shipping to EU, and can't get straight answer even though every item we ship includes all the relevant documentation for global export…

update from the info we were told duty should not be being charged on goods are already in the EU, only VAT, i think right now its wild west while everyone try's to clarify and update their systems.
Centurionone
Centurionone avatar

1621 posts since 30/3/11

posted 6 Jan 2021 14:50, edited 6 Jan 2021 14:50
Probably it would be a wise move to suppress the urge to shop from small European websites for a while until they get their head around the new rules and adjust their policies and systems. It is a real shame though because I am sure that UK market was quite big for them and they will feel the bite
Jero
Jero avatar

130 posts since 27/7/09

6 Jan 2021 15:17
Centurionone wrote: It is a real shame though because I am sure that UK market was quite big for them and they will feel the bite

on the other side, it will be harsh for site like end (most of the customers must be from outside uk ?) or niche site (alphashadows, deru …). and even kafka, bureau… muste have a lot of buyers from abroad
Peanuts
Peanuts avatar

374 posts since 17/5/08

posted 6 Jan 2021 15:28, edited 6 Jan 2021 15:28
Bureau is ok because it remains in the customs union with Ireland so they get the best of both worlds. (win win for Ulster!)

The UK has the biggest e-comm market in Europe – what I know is the majority of those sales are to local consumers so not sure if they'll feel the impact apart from possibly less spending power if Brexit tanks the UK economy.

The smaller specialist shops may feel it as Europe definitely has less choice when it comes to stores/ product.

Looks like shipping to my family in the UK or Japan proxies all the way for myself.
1234589
1234589 avatar

959 posts since 1/6/10

6 Jan 2021 16:32
1234589 wrote:
Peanuts wrote: FYI

Last couple of DHL and Fedex deliveries I've received from outside the EU had no customs duty payable when delivered but I later received a customs invoice 1-2 months later through the post!

Ah fuck, thanks for the heads up…will have to wait and see then Puzzled

Just checked the Antonioli site again and they say all UK prices include customs and VAT, hoping that means nothing further from DHL!
Hanto
Hanto avatar

3162 posts since 30/11/09

6 Jan 2021 17:14
Jero wrote:
Centurionone wrote: It is a real shame though because I am sure that UK market was quite big for them and they will feel the bite

on the other side, it will be harsh for site like end (most of the customers must be from outside uk ?) or niche site (alphashadows, deru …). and even kafka, bureau… muste have a lot of buyers from abroad

END I think has a largely Asian customer base. I think from a conversation before I had with their CTO was that Korea was a big market.
gawkrodger
gawkrodger avatar

7641 posts since 4/11/08

8 Jan 2021 17:04
so anyone from the UK had anything from Europe arrive yet?
kozsie
kozsie avatar

109 posts since 12/9/07

10 Jan 2021 14:32


Bought a jacket from a guy in Russia, just came back with this.

Is this the actual case?
andymakesglasses
andymakesglasses avatar

20594 posts since 26/1/06

11 Jan 2021 09:13
I don't know if it's true from a Royal Mail point of view (i.e. official Royal Mail policy) but a friend in Chile was told in her post office she couldn't send me a Christmas card because Royal Mail weren't accepting international mail.