Any of the wool trench coats Carl do you know?
Menswear: The Official Supreme Thread
Show original post
21 Feb 2019 17:41
21 Feb 2019 18:57
I have a 3m scotch jacket that I've worn maybe once and it just sits in my wardrobe.
The 3m marks and scuffs with very little movement.
I would agree it's just the nature of the fabric.
For the first time since they opened up the webshop, I tried to send something back.
I recently unpacked the reflective camo puffer and after a few times wearing it very lightly, I noticed the outer lining dissolving and scratching up real bad.
So I wrote them and they replied and told me to send them some pics.
After seeing the pics they sent me a return label.
I was pretty stoked because I always heard bad things about their customer service.
So I sent them the jacket.
On Monday they sent me this email:
Of course it‘s the nature of the fabric you morons, but the fabric is inferior.
So today I got my jacket back in my own box and even with my own packing material.
Thousands spent in their shop but they don’t give a fuck, they do what they want.
Long story short, if you have issues with one of their items, don‘t even think about returning / exchanging it.
I recently unpacked the reflective camo puffer and after a few times wearing it very lightly, I noticed the outer lining dissolving and scratching up real bad.
So I wrote them and they replied and told me to send them some pics.
After seeing the pics they sent me a return label.
I was pretty stoked because I always heard bad things about their customer service.
So I sent them the jacket.
On Monday they sent me this email:
Hi,
We have received your Reflective Camo Down Jacket. After thorough inspection we can see that these damages are just the nature of the fabric. The reflective 3M does experience some marks after it has been worn a few times. We can see that this is just the general wear and tear, if you have any further questions please do not hesitate to ask us.
You will receive your new tracking number for your product before the end of the day.
Kind Regards,
Supreme
We have received your Reflective Camo Down Jacket. After thorough inspection we can see that these damages are just the nature of the fabric. The reflective 3M does experience some marks after it has been worn a few times. We can see that this is just the general wear and tear, if you have any further questions please do not hesitate to ask us.
You will receive your new tracking number for your product before the end of the day.
Kind Regards,
Supreme
Of course it‘s the nature of the fabric you morons, but the fabric is inferior.
So today I got my jacket back in my own box and even with my own packing material.
Thousands spent in their shop but they don’t give a fuck, they do what they want.
Long story short, if you have issues with one of their items, don‘t even think about returning / exchanging it.
For the first time since they opened up the webshop, I tried to send something back.
I recently unpacked the reflective camo puffer and after a few times wearing it very lightly, I noticed the outer lining dissolving and scratching up real bad.
So I wrote them and they replied and told me to send them some pics.
After seeing the pics they sent me a return label.
I was pretty stoked because I always heard bad things about their customer service.
So I sent them the jacket.
On Monday they sent me this email:
Of course it‘s the nature of the fabric you morons, but the fabric is inferior.
So today I got my jacket back in my own box and even with my own packing material.
Thousands spent in their shop but they don’t give a fuck, they do what they want.
Long story short, if you have issues with one of their items, don‘t even think about returning / exchanging it.
I recently unpacked the reflective camo puffer and after a few times wearing it very lightly, I noticed the outer lining dissolving and scratching up real bad.
So I wrote them and they replied and told me to send them some pics.
After seeing the pics they sent me a return label.
I was pretty stoked because I always heard bad things about their customer service.
So I sent them the jacket.
On Monday they sent me this email:
Hi,
We have received your Reflective Camo Down Jacket. After thorough inspection we can see that these damages are just the nature of the fabric. The reflective 3M does experience some marks after it has been worn a few times. We can see that this is just the general wear and tear, if you have any further questions please do not hesitate to ask us.
You will receive your new tracking number for your product before the end of the day.
Kind Regards,
Supreme
We have received your Reflective Camo Down Jacket. After thorough inspection we can see that these damages are just the nature of the fabric. The reflective 3M does experience some marks after it has been worn a few times. We can see that this is just the general wear and tear, if you have any further questions please do not hesitate to ask us.
You will receive your new tracking number for your product before the end of the day.
Kind Regards,
Supreme
Of course it‘s the nature of the fabric you morons, but the fabric is inferior.
So today I got my jacket back in my own box and even with my own packing material.
Thousands spent in their shop but they don’t give a fuck, they do what they want.
Long story short, if you have issues with one of their items, don‘t even think about returning / exchanging it.
I have a 3m scotch jacket that I've worn maybe once and it just sits in my wardrobe.
The 3m marks and scuffs with very little movement.
I would agree it's just the nature of the fabric.
Sign in to post in this thread.