Menswear: UNIQLO Thread


Brad
Brad avatar

5025 posts since 20/6/01

posted 28 Feb 2009 17:46, edited 28 Feb 2009 17:46
The official UNIQLO thread.
phikz
phikz avatar

3146 posts since 14/4/09

28 Dec 2020 16:44
Anyone after the Dark Grey +J Hybrid Parka in L for just a smidge above retail? Give me a shout.
kid unknown
kid unknown avatar

5466 posts since 8/12/01

1 Feb 2021 14:16
I see no longer offering free returns after 1 March. Wonder what their returns rate is?


Why have you decided to change your returns policy?

Our mission is to deliver LifeWear products to all of our customers and to continue to provide good value for money. In line with this, we are also aiming to redefine sustainability, meaning UNIQLO would like to influence a positive change inviting everyone to move away from the current cycle of purchasing and returning, and be more conscious of the impact such a cycle is having on our environment. To support this, we have introduced several new tools such as 'My Size Assist' and 'StyleHint', to enable customers to make a more informed decision when choosing our products. Should you still decide to change your mind, we would also like to remind you that you can exchange your goods at any UNIQLO store within the country of purchase.

This will be a challenge for all, but if we achieve our end goal which is to reduce returns overall, we will succeed in becoming more sustainable.
zappa1903
zappa1903 avatar

458 posts since 26/8/14

1 Feb 2021 14:20
Can you not just pay with PayPal and use there free returns?
generic_guy
generic_guy avatar

9970 posts since 16/9/02

1 Feb 2021 15:49
The Uniqlo returns system is an absolute pile of shit anyway.
Have a look at their Trust Pilot rating Laughing out loud
I returned a jacket in October and their courier lost it, has taken until now to get them to say they will refund and even then it will take 15days, this seems not untypical for them as is missing items not in parcels.
swede
swede avatar

9828 posts since 21/3/09

1 Feb 2021 16:28
zappa1903 wrote: Can you not just pay with PayPal and use there free returns?

yep
Rirawin
Rirawin avatar

9537 posts since 17/7/05

1 Feb 2021 16:30
Not good for serial returners though who return more than 12 times a year.
LFC
LFC avatar

5586 posts since 14/6/11

1 Feb 2021 17:16
Yeah it was Hermes return. Lost my last return also. They just ended up asking what I’d sent back and refunded me. That was after me emailing them after 5 weeks. Could of said the whole order, utter shite.
kid unknown
kid unknown avatar

5466 posts since 8/12/01

1 Feb 2021 17:21
I had one return that I was never refunded on but couldn’t be bothered with the hassle of chasing up for a 20 quid item.

Other times they have been fine.
rural
rural avatar

17784 posts since 26/9/06

posted 1 Feb 2021 17:36, edited 1 Feb 2021 17:36
Hermes is a shocking courier. Major ballache a lot of retailers have moved away from decent ones such as DPD to a shit show like Hermes.
Blofeld
Blofeld avatar

260 posts since 30/12/15

posted 1 Feb 2021 20:01, edited 1 Feb 2021 20:01
have also had Uniqlo returns lost with Hermes but strangely never with any other retailer. clearly from everyone's experience their returns process needed an overhaul of some kind. not bad marketing to rebrand it as 'sustainable'.

edit: mind you, I definitely return to Uniqlo more than anywhere else. so could just be a numbers game. Either way: Hermes are wank.
Rez
Rez avatar

8678 posts since 5/4/09

1 Feb 2021 20:14
Lmao returns just won't work with the Uniqlo u/ any other collabs, sizing is always all over the place
andrew_
andrew_ avatar

605 posts since 23/1/10

2 Feb 2021 09:16
They have better sizing charts on the new Uniqlo U stuff, to be fair.
But I still like to try 2 sizes on to be sure…
generic_guy
generic_guy avatar

9970 posts since 16/9/02

2 Feb 2021 10:52
kid unknown wrote: I had one return that I was never refunded on but couldn’t be bothered with the hassle of chasing up for a 20 quid item.

Other times they have been fine.

That does seem to be their MO, make it so time consuming to get a refund that people give up.
However I did finally get my refund today!
Rez
Rez avatar

8678 posts since 5/4/09

31 Mar 2021 16:34
https://www.gu-global.com/jp/ja/feature/gu-undercover/men/

New undercover range at Gu (other company owned by Fast retail) looks good, like the look of the faux leather jacket.
EssexBoyII
EssexBoyII avatar

7152 posts since 5/6/07

31 Mar 2021 16:56
Think I always have to chase up where my money is on a Uniqlo return. It is a shambles
Rez
Rez avatar

8678 posts since 5/4/09

31 Mar 2021 17:12
Had to do the same for cos too, both hermes so I'll blame them Laughing out loud
roophees
roophees avatar

1798 posts since 18/12/10

31 Mar 2021 17:21
Rez wrote: https://www.gu-global.com/jp/ja/feature/gu-undercover/men/

New undercover range at Gu (other company owned by Fast retail) looks good, like the look of the faux leather jacket.

assuming these will be JP exclusives?
Rez
Rez avatar

8678 posts since 5/4/09

31 Mar 2021 17:23
Yep proxy at the ready i reckon
roophees
roophees avatar

1798 posts since 18/12/10

31 Mar 2021 17:55
Anyone fancy proxying over a FUK haul for us? Cool
Rez
Rez avatar

8678 posts since 5/4/09

posted 31 Mar 2021 17:57, edited 31 Mar 2021 17:57
I'm in. Wasn't someone on here trying to find a decent plain black coaches jacket? One in there looks great.