I sent a few items back to yoox for a return and the package arrived with them about 5-7 days ago, and they still haven't refunded the money. Im sure plenty of you have returned stuff back to them, how long do they usually take?

funds usually take about a week once they've accepted the return back into stock

I've got to send something back to yoox, they sent me some trainers but they didn't have the swing ticket on saying non returnable if removed just had the string with the green bit on, anyone else had this? They had better take them back

That's good to know thanks

Don't think so, but it's the only way to get free returns. Have never had trouble arranging it myself…

it takes seconds to arrange the return.

either do it online or by phone…

^ Bit of a risk sending with no insurance, especially to Italy.

It didn't cost you £4.15 then!

I am calm

ever since you said it would be risky to post back to italy with no insurance my hands have been sweaty and my head in another planet..i thought i lost 300 odd english pounds… but i got a confirmation e-mail saying my refund had been issued… i am a real lucky 23 year old hand cream wearing student