24 Mar 2010 21:08
I sent something back to Slam Jam in Italy by recorded post a few years back - they never received it
jplxx
959 posts since 3/11/09
2 Jun 2010 00:53
just wondering on the left it says yoox free delivery banner but it isn't free delivery on the website? anyone have a free delivery code?
2 Jun 2010 11:42
is yoox good again? i remember buying loads from there, then going back a while later and noticing that all the prices had gone loco. it used to be good since it was heavily discounted, that and their excellent return policy(if you're patient, clearly.)
2 Jun 2010 13:53
"just wondering on the left it says yoox free delivery banner but it isn't free delivery on the website? anyone have a free delivery code?"
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there is one here www.fashion-extra.com/Fashion-Promotions/
jplxx
959 posts since 3/11/09
17 Jun 2010 21:06
tried it again. not working still.
17 Jun 2010 21:09
yoox free delivery just return by courier. thats what i always do…never a prodlem
bill
4605 posts since 5/8/09
27 Jun 2010 21:20
08457 877 877, takes 2 minutes.
EVERS
8580 posts since 2/7/06
27 Jun 2010 21:22
it's easy - takes 2 mins.
you dont need to log in.
tick the box that says free/prepaid returns
Serbia
4928 posts since 22/3/06
27 Jun 2010 21:36
Thanks will give them a bell tomorrow
27 Jul 2010 19:09
Now, if you call UPS to book a return they charge you. They brought it in a few months back. If you do it online it's free, but they don't make it easy.
Anyway, Billhicks, I realise you posted this a while back but for future reference - Click on 'schedule a return.' Then click the box for having pre-printed returns labels. A new section opens that allows you to put in the tracking number for the package. The number should start with 1Z (One & Zed) It's a long number printed right across your return ticket. Don't bother putting in the spaces. After entering it, you might still receive an error on the code but ignore it.
Then fill in your details (for company just put your own name) and hit next. It should move you onto the next page (even if it has been flagging the return tracking number.)
I hope this helps. Also note, this has to be done within 7 days of you telling Yoox you'd be making a return, otherwise, I think UPS kills the return service linked to the tracking number.
Its been an absolute nightmare for me too! Yoox returns used to be much easier than this.
27 Jul 2010 19:23
best thing to do with yoox is give the driver a fiver or a can of coke and a bar of chocolate for the majority of tight wads on here, and ask him to wait for two minutes, then quickly try on your garment. if it doesnt fit or is shit then just tape up the bag again and refuse delivery. easy as that.
